Gavin Lou
Shanghai
Summary
Gavin has over 28 years of experience in Capital Asset Advisory industry spanning various roles including greenfield project's planning, implementation, management, and handover. Specializing in engineering consulting and cost estimation, he has strong expertise on pre-planning, design consulting, tendering and procurement, cost estimation, change control, construction management, and fixed asset valuation & Due Diligence for clients from various industries including energy & mining, life science & healthcare, industrial products & construction, and government & public services.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Director
Deloitte
Shanghai
09.2021 - Current
- Led strategic initiatives to enhance client engagement and satisfaction across multiple sectors.
- Developed and implemented robust operational frameworks to optimize service delivery and efficiency.
- Directed cross-functional teams to align project goals with organizational objectives, ensuring seamless execution.
- Oversaw budget management and financial forecasting for various projects, driving fiscal responsibility and accountability.
- Collaborated with stakeholders to define project scopes, objectives, and deliverables aligned with business strategy.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Proactively identified potential risks and implemented mitigation strategies to minimize negative impacts on projects or business operations.
- Leveraged professional networks and industry knowledge to strengthen client relationships.
- Increased company revenue by streamlining processes and implementing cost-saving measures.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Maintained positive client relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Used industry expertise, service skills and analytical nature to resolve client concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Conducted quality assurance practices for each phase of development
- Developed detailed plans based on RFP guidance and direction.
Chief Engineer & Associate Director
Sunking Engineering Consulting Company
Shanghai
05.2018 - 09.2021
- Conducted risk assessments to identify potential issues, implementing proactive measures for mitigation.
- Streamlined communication protocols between departments, enhancing collaboration on project delivery outcomes.
- Attended weekly department head meetings to share information and voice concerns.
- Performed root cause analyses to diagnose system failures accurately while minimizing downtime during troubleshooting efforts.
- Oversaw quality assurance processes, ensuring compliance with industry standards and regulations.
- Implemented advanced engineering methodologies, improving workflow and reducing project lead times.
- Used ERP to prepare weekly reports regarding technical status of facilities.
- Ensured regulatory compliance by staying updated on industry standards and implementing necessary changes to company procedures.
- Created detailed reports documenting project findings and recommendations enabling informed decision-making among executive leadership teams.
- Determined necessary steps to bring systems into compliance.
- Monitored and evaluated engineering performance to recommend improvements.
- Designed and implemented quality control processes to facilitate client satisfaction.
- Conducted risk assessments and developed mitigation strategies to ensure project success.
- Analyzed market trends to identify opportunities for service expansion and innovation initiatives.
- Implemented data-driven decision-making strategies, leading to more informed business choices and positive outcomes.
Manager
Mingfang Engineering Consultany
Shanghai
07.1998 - 05.2018
- Developed and implemented strategic plans to enhance client engagement and satisfaction.
- Coordinated cross-functional teams to ensure timely completion of engineering projects.
- Established strong relationships with clients, enhancing repeat business opportunities.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved marketing to attract new clients and promote business.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Enhanced team capability by implementing agile methodologies, leading to more efficient project completion.
Education
MBA - Business Administration And Management
Sofia University
Palo, IA09-2020
Bachelor of Science - Architectural Engineering
Tongji University
Shanghai, CN07-1998
Skills
- Program management
- Contract and vendor management
- Regulatory compliance
- Business planning
- Risk management
- Budget control
- Change management
- Issues resolution
- Corporate communications
- Team collaboration
- Client relations
- Industry knowledge
Certification
- CSCE - Certified Senior Construction Engineer
- CACE - Certified A-level Cost Engineer
- MRICS - Member of Royal Institution Chartered Surveyors
Languages
English
Professional Working
Timeline
Director
Deloitte
09.2021 - Current
Chief Engineer & Associate Director
Sunking Engineering Consulting Company
05.2018 - 09.2021
Manager
Mingfang Engineering Consultany
07.1998 - 05.2018
MBA - Business Administration And Management
Sofia University
Bachelor of Science - Architectural Engineering
Tongji University