Gavin Lujan
Albuquerque,NM
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Category Manager
Admiral Beverage Corporation
10.2014 - Current
- Monitored market to capitalize on latest trends.
- Maximized category turnover through proactive management strategies.
- Identified and reported key performance indicators to define successful category management.
- Partnered with buyers to develop category-appropriate order frequency for spend under management.
- Developed and executed spend category to support business objectives.
- Incorporated suggested changes to layouts and promotions to drive sales.
- Conducted market research to identify new opportunities and target markets.
- Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Supervised team members to confirm compliance with set procedures and quality requirements.
On Premise Sales Representative
Admiral Beverage Corporation
07.2016 - 07.2018
- Delivered orders to customers to drive full satisfaction.
- Maintained positive relationships with customers to promote continued business opportunities.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Developed strong customer base through efficient and reliable service.
- Immediately addressed problems with customers to promote speedy resolution.
- Stocked shelves and loaded orders to prepare deliveries.
- Assisted with sorting and organizing stockroom items.
Draft Technician
Admiral Beverage Corporation
10.2014 - 07.2016
- Calculated dimensions and allowances with accurate precision for project specifications.
- Supported project team in design process to update details of each project.
- Addressed each customers' needs and wants to recommend suitable product options.
- Adhered to safety protocols by enforcing proper equipment usage.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals, and materials properly and with caution.
- Performed regular maintenance and repairs on various cleaning tools and equipment.
Sales Associate
Golf Mart
02.2012 - 10.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
Private Hitting Instructor
ABQ Jock Shop
01.2010 - 01.2013
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Trained athletes in proper use of equipment for safety and maximum results.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Utilized various coaching models and techniques to maximize client success.
- Provided guidance to clients in overcoming challenges and identifying opportunities.
- Researched latest industry trends and developments to keep abreast of best practices.
Banquet Server, Maintenance, Cart Associate
Desert Greens Golf Course
01.2005 - 01.2011
- Set up banquet tables and chairs based on event requirements.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Arranged linens and table settings according to seating plan and event theme.
- Maintained flexible work schedule to meet event needs.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Adjusted service based on customer requests and kitchen readiness.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed safety protocols to minimize workplace accidents.
- Completed daily, weekly, and monthly checklists on equipment to maintain records of scheduled maintenance procedures.
- Offered carts to patrons.
- Cleaned carts and repaired broken or damaged parts.
Education
Associate of Arts - Teacher Education
Luna Community College
06.2009
High School Diploma -
Valley High School
05.2007
Skills
- JDA Schematic Software
- Microsoft Outlook
- Microsoft Word
- Category Development
- Microsoft PowerPoint
- Microsoft Excel
Timeline
On Premise Sales Representative
Admiral Beverage Corporation
07.2016 - 07.2018
Category Manager
Admiral Beverage Corporation
10.2014 - Current
Draft Technician
Admiral Beverage Corporation
10.2014 - 07.2016
Sales Associate
Golf Mart
02.2012 - 10.2014
Private Hitting Instructor
ABQ Jock Shop
01.2010 - 01.2013
Banquet Server, Maintenance, Cart Associate
Desert Greens Golf Course
01.2005 - 01.2011
Associate of Arts - Teacher Education
Luna Community College
High School Diploma -
Valley High School
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