Gavin Marler
Conway,SC
Summary
High-energy sales and customer relations professional. Well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying expertise in sales and customer service. Skilled in leadership functions. Ability to adapt to any work environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Assistant Operations Manager
Walk2campus Properties
Conway, SC
08.2021 - 03.2025
- Placed orders and answered customer questions in person, through email and over the phone to maximize customer satisfaction
- Communicated effectively with clientele to maintain customer satisfaction and loyalty
- Answered questions with useful and accurate information to earn customer confidence and build trust
- Developed and implemented operational policies and procedures.
- Identified areas for process improvement and developed strategies to enhance efficiency.
- Resolved customer complaints promptly and professionally.
- Performed routine inspections of equipment, supplies, and inventory as needed.
- Collaborated with other departments to coordinate activities related to operations management.
- Resolved customer complaints in a timely manner.
- Participated in negotiations with vendors regarding product purchases or contracts.
Sales Manager
Japan Direct Motors
05.2017 - 08.2021
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Performed sales consultations and educated clients on products and services.
SUB CONTRACTOR
Superior Contractors
03.2021 - 06.2021
- Participated in weekly staff meetings with general contractors to review current project statuses.
- Monitored subcontractor activities, including work progress, labor costs, materials used, and other related issues.
- Inspected job sites for quality control purposes.
- Assessed team members' skills and delegated tasks based upon knowledge and expertise.
- Managed and partnered with contractors to monitor performance and meet tight project deadlines.
Education
Ongoing degree - History, Political Science
Coastal Carolina University
12-2025
Skills
- Market Research and Analysis
- Customer Service Knowledge
- Product and Service Knowledge
- Time Management
- Multi-Tasking
- Leadership
- Communication
- Customer engagement
- Operations management
- Cost analysis and savings
- IT
- Excel
Certification
- CPO Certified
References
References available upon request.
Timeline
Assistant Operations Manager
Walk2campus Properties
08.2021 - 03.2025
SUB CONTRACTOR
Superior Contractors
03.2021 - 06.2021
Sales Manager
Japan Direct Motors
05.2017 - 08.2021
Ongoing degree - History, Political Science
Coastal Carolina University
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