Gavin Osborne
Elkmont
Summary
Leasing consultant with a proven track record of enhancing customer relationships and driving sales growth through strategic communication and contract management. With two years of experience in sales and management roles, adept at creating effective schedules and fostering customer loyalty, resulting in sustained revenue streams. Proficient in Microsoft Office and Adobe Photoshop, leveraging these tools to streamline processes and enhance client interactions.
Overview
3
3
years of professional experience
Work History
Leasing Consultant- Part Time
Valor Residential Services
09.2025 - Current
- Greeted clients, showed apartments prepared all move in paperwork.
- Distributed and followed up on tenant renewal notices.
- Posted on all social media platforms
- Had a 75%closing ratio and maintained 96 % occupancy
- Helped organize resident events
- Utilized microsoft word, and excel to help with move-ins move-outs and inputting guest cards using appfolio software
STORE MANAGER
Buddy's Home Furnishings
07.2025 - Current
- Fostered a positive work environment through open communication, enhancing team morale and employee engagement.
- Streamlined scheduling processes for deliveries and pickups, significantly improving operational efficiency and reducing wait times.
- Analyzed sales data to identify trends, informing inventory management and boosting product availability for customers.
- Coordinated with staff to create weekly schedules, ensuring optimal coverage and timely service delivery.
- Drafted precise contracts and lease agreements, ensuring compliance and protecting company interests while enhancing customer satisfaction.
- Led a team of employees to optimize delivery schedules, enhancing service efficiency and significantly reducing customer wait times.
OFFICE STAFF/SALES ASSOCIATE
Buddy's Home Furnishings
12.2024 - 06.2025
- Provided exceptional customer service, fostering a welcoming environment and enhancing customer satisfaction.
- Managed inventory levels effectively, reducing excess stock and ensuring timely product availability for customers.
- Monitored sales trends to adjust merchandising strategies, leading to noticeable gains in product turnover.
- Worked closely with team members to streamline sales processes, contributing to improved workflow and efficiency.
MARKETING MANAGER/PART TIME
C&B Maintenance
02.2023 - 06.2025
- Implemented data-driven strategies to optimize social media engagement, achieving substantial improvements in audience reach.
- Developed and executed a content calendar, streamlining marketing efforts and fostering consistent messaging across platforms.
- Fostered a positive team environment by mentoring junior staff, creating a culture of collaboration and shared success.
SERVER
Cracker Barrel
02.2024 - 12.2024
- Provided excellent customer service by actively listening to guests, ensuring a welcoming atmosphere and fostering repeat visits.
- Managed multi-table service efficiently, leading to a noticeable increase in table turnover and enhancing overall guest satisfaction.
- Worked closely with kitchen staff to synchronize orders, reducing wait times and improving meal delivery efficiency.
- Engaged with customers to create memorable dining experiences, contributing to positive online reviews and strong community ties.
Education
HIGH SCHOOL DIPLOMA -
Ardmore High School
Ardmore, AL01-2025
Skills
- Python (Novice), CompTIA A (Experienced), Microsoft Office (Skillful), Adobe Photoshop (Skillful), Davinci Resolve (Skillful), Microsoft Word (Experienced), Microsoft Excel (Experienced), Canva (Skillful), Hardware repair (Expert), Software repair (Skillful)
LANGUAGES
English (Native).
Interests
Designing and building websites, Repairing and building custom computers, E-commerce business, Building custom operating systems
Timeline
Leasing Consultant- Part Time
Valor Residential Services
09.2025 - Current
STORE MANAGER
Buddy's Home Furnishings
07.2025 - Current
OFFICE STAFF/SALES ASSOCIATE
Buddy's Home Furnishings
12.2024 - 06.2025
SERVER
Cracker Barrel
02.2024 - 12.2024
MARKETING MANAGER/PART TIME
C&B Maintenance
02.2023 - 06.2025
HIGH SCHOOL DIPLOMA -
Ardmore High School
ADDITIONAL INFORMATION
- PROJECTS & EXTRACURRICULAR
- Various Projects
- Designed and built websites for a clothing brand and a car detailing company
- Repaired and built custom computers for friends and peers
- Started an E-commerce Computer Tweak business at age 14
- Started building a custom operating system at age 16