Gavin Parr
Fort Wayne,IN
Summary
Results-driven professional with expertise in customer relations and large database management. Strong communication and problem solving skills, ensuring optimal time handling and customer satisfaction.
Overview
5
5
years of professional experience
Work History
Category Advisor
Sweetwater Sound
Fort Wayne, IN
01.2024 - Current
I handled a 17,000+ customer database, maintaining contact with each customer through inbound and outbound phone calls, emails, and texts. Providing product knowledge to ensure customers are acquiring the correct products for their situation or system build. Navigating software to create invoices, quotes, special orders, and support cases.
FOH Manager
Bento Sushi
Oviedo, FL
01.2021 - 01.2022
Handled incoming orders, customer questions/complaints, and training of newly hired employees.
Education
Bachelor of Science - Recording Arts
Full Sail University
Winter Park, FL09.2024
Skills
- Pricing strategy
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
Accomplishments
•Pioneered the position at Sweetwater by becoming the first Category Advisor and assisting in building/formatting the position.
•Completed Eagle Scout at the age of 18.
•Collaborated with early team of CA's at Sweetwater to determine the hiring requirements and necessary skills.
Timeline
Category Advisor
Sweetwater Sound
01.2024 - Current
FOH Manager
Bento Sushi
01.2021 - 01.2022
Bachelor of Science - Recording Arts
Full Sail University