GAVIN PEREZ
Altadena,CA
Summary
An enthusiastic, self-sufficient, seeking a challenging and rewarding position within a company where I may utilize my experience, skills, and education to contribute to the overall success of the company.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Patient Financial Services Representative
USC Verdugo Hills Hospital
03.2024 - Current
- I am extensively trained in multiple departments, including Radiology, Post-Medical Rehabilitation, the Breast Center, 1808 Laboratory, and main Admitting.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- I independently handled the auditing of patient accounts, ensuring all necessary forms were submitted and securing the required signatures for insurance purposes.
- Reduced errors by conducting thorough audits of patient accounts and identifying discrepancies.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Managed high volume of daily tasks while maintaining attention to detail and accuracy in all areas of responsibility.
Phlebotomist Intern
Fatima Medical Center
03.2023 - 04.2023
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
- Completed proper sanitation and cleaning of equipment and work areas between patients
- Used personal protective equipment correctly to protect coworkers and patients
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Reviewed patient records for accuracy and completeness
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation
- Assembled tourniquets, needles, and blood collection devices to prepare work trays
- Monitored patients for reactions and verified sample quality
- Tracked collected specimens by initialing, dating, and noting times of collection
- Promoted mission, vision and values of organization and trained new clinical staff in phlebotomy procedures
- Packaged and shipped specimens to central lab daily
- Centrifuged blood samples as outlined in clinical protocols
- Collected and documented patient medical information such as blood pressure and weight
- Obtained client medical history, medication information, symptoms, and allergies
Front Attendant
Target
03.2022 - 10.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Worked closely with shift managers to solve problems and handle customer concerns
- Checked credentials and identifying paperwork for all incoming employees and visitors
- Gathered information, identified, and implemented resolution, planned follow-up, and logged and filed incident report to successfully manage complaints
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Completed over 400 customer orders each day in setting
- Monitored self-checkout systems and provided assistance or intervention where required
Product Flow
Best Buy
10.2020 - 01.2021
- Organized work to meet demanding production goals
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items, and join reward programs
- Answered questions about store policies and addressed customer concerns
- Operated cash register to record transactions accurately and efficiently
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
Team Member
Blaze
05.2018 - 10.2020
- Learned all required tasks quickly to maximize performance
- Kept work areas clean, organized, and safe to promote efficiency and team safety
- Operated register to process payments and collect cash payment for order totals
- Developed strong cooperative relationships with coworkers and managers
- Worked different stations to provide optimal coverage and meet production goals
- Trained new team members by relaying information on company procedures and safety requirements
- Resolved issues quickly to maintain productivity goals
Education
High school diploma -
Pasadena High School
Pasadena, CANatural Sciences
Pasadena City College
Pasadena, CASkills
- Communication skills
- Adaptability
- Time Management Skills
- Strong organization Skills
- Creative problem solver
- Multi-task effectively
- Collaboration skills
- Shipment Procedures
- Cash Register Operation
- Customer Service and Assistance
- Basic Computer Functions
- Basic Math Functions
- Customer Complaint Resolution
- Insurance Verification
- Medical Terminology
Certification
- PT-Phlebotomy Technician 1
- Adult and Pediatric First Aid/CPR/AED - Current
Timeline
Patient Financial Services Representative
USC Verdugo Hills Hospital
03.2024 - Current
Phlebotomist Intern
Fatima Medical Center
03.2023 - 04.2023
Front Attendant
Target
03.2022 - 10.2022
Product Flow
Best Buy
10.2020 - 01.2021
Team Member
Blaze
05.2018 - 10.2020
Natural Sciences
Pasadena City College
- PT-Phlebotomy Technician 1
- Adult and Pediatric First Aid/CPR/AED - Current
High school diploma -
Pasadena High School
Similar Profiles
Cecily SalazarCecily Salazar
Critical Care Registered Nurse at USC Verdugo Hills HospitalCritical Care Registered Nurse at USC Verdugo Hills Hospital
Michelle HovsepianMichelle Hovsepian
Student Volunteer at USC Verdugo Hills HospitalStudent Volunteer at USC Verdugo Hills Hospital
Melissa RuizMelissa Ruiz
Sterile Processing Technician at USC Verdugo Hills HospitalSterile Processing Technician at USC Verdugo Hills Hospital