Gavin Pokrop
Myerstown,PA
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Dutch-Way Farm Market
Myerstown, PA
11.2021 - Current
- Greeted customers upon entering the store and provided assistance.
- Provided excellent customer service, resolving issues and answering queries promptly.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Developed and maintained relationships with regular customers, providing personalized service to encourage repeat business.
- Helped customers by answering questions and locating merchandise.
Gym Receptionist
Pulse Fitness Santa Barbara
Myerstown, PA
09.2024 - Current
- Coordinated maintenance requests and reported equipment issues.
- Provided guidance on proper use of exercise machines and other equipment in the facility.
- Developed relationships with regular customers through friendly conversation and personalized service.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Processed membership applications and payments accurately and efficiently.
- Greeted customers, answered general questions and directed to appropriate locations.
- Cleaned and sterilized gym equipment multiple times throughout shift to decrease amount of harmful bacteria.
Skills
- Customer service
- Membership processing
- Equipment maintenance
- Client account management
- Fitness equipment knowledge
- Conflict resolution
- Sales support
- Time management
- Cash handling
- Call answering and routing
- Reception desk management
- Inventory management
- Product knowledge
References
References available upon request.
Timeline
Gym Receptionist
Pulse Fitness Santa Barbara
09.2024 - Current
Retail Sales Associate
Dutch-Way Farm Market
11.2021 - Current