Gavin Retzlaff
Kenosha,WI
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
3
3
years of professional experience
Work History
Sales Associate
Five Below
03.2025 - 09.2025
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Grocery Stocker
Piggly Wiggly Grocery Store
07.2022 - 01.2025
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
Education
No Degree - General Studies
University of Wisconsin, Parkside
Kenosha, WI05-2029
High School Diploma -
Mary D. Bradford High School
Kenosha, WI06-2025
Skills
- Teamwork and collaboration
- Excellent people skills
- Reliable and punctual
- Problem-solving skills
- Time management
- Cash handling
- Exceptional customer service
Timeline
Sales Associate
Five Below
03.2025 - 09.2025
Grocery Stocker
Piggly Wiggly Grocery Store
07.2022 - 01.2025
No Degree - General Studies
University of Wisconsin, Parkside
High School Diploma -
Mary D. Bradford High School