High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
2
2
years of professional experience
Work History
Banquent Host/Food Runner
Riverplace Country Club
03.2022 - 04.2023
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Answered customer questions about hours, seating, and menu information.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Assisted customers with delivering orders, carrying additional trays and helping dish out items.
Golf Cart Attendant
Riverplace Country Club
02.2021 - 04.2023
Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
Shut down facility daily by turning off lights, storing equipment and locking doors.
Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
Used [Tool] and [Tool] to recover range balls.
Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
Trained new recreation attendants on safety procedures and customer service tactics.
Education
Associate of Science - HVAC Installation And Repair
TSTC
Waco, TX
05.2025
High School Diploma -
Vandegrift High School
Austin, TX
05.2023
Skills
POS Software
Event Planning
Dining Room Management
Group Reservations Management
Customer Service
Seating Arrangements
Fast learner
Timeline
Banquent Host/Food Runner
Riverplace Country Club
03.2022 - 04.2023
Golf Cart Attendant
Riverplace Country Club
02.2021 - 04.2023
Associate of Science - HVAC Installation And Repair