Summary
Overview
Work History
Education
Skills
Interests
Extracurricular activities
Timeline
Server
Gavin Sims

Gavin Sims

Knoxville,TN

Summary

I am a determined, driven, and focused person who is hungry for learning and opportunities for growth. I am someone who wants to make a difference wherever I am at. I don't know how much time I will get on Earth but I do know that I can make the most of it and be grateful for every opportunity I get and make the most of each one.





At NHC Farragut, I excelled in delivering exceptional customer service and mastering multitasking, ensuring seamless dining experiences. Known for building strong rapport with residents, my reliable performance and guest engagement skills significantly contributed to repeat business and elevated guest satisfaction.




Overview

1
1
year of professional experience

Work History

Server

NHC Farragut
05.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Streamlined order-taking process to minimize wait times for diners.
  • Built a ton of rapport with the residents so much so that they miss me when I am gone.

Education

Bachelor of Science - Finance And Accounting

University of Tennessee
Knoxville, TN
12-2026

Associate of Science - Business Adminstration

Pellissippi State Community College
Knoxville, TN
12-2024

GED -

Farragut Highschool
Knoxville, TN
05-2023

Skills

  • Reliable Work Performance
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Excel Expert and Associate certified
  • Took Financial modeling courses and other excel courses for the Corporate Finance institute
  • Multitasking and organization
  • Memory retention(Know most of all of the residents tendencies when it comes to their food and drinks)

Interests

I am a avid gym goer who aims to workout 5 days a week, Thought about being a personal trainer and one point and still may get my certification Have researched a ton about science behind lifting


I enjoy reading as a much as I can I love take new information that could possibly improve my life


I am interested real estate and financial services I see real estate as an opportunity to generate a semi passive income or appreciation from a property I one day want to open a financial services company so any experience I can get that field would be a great stepping stone toward that long-term goal


I love the beach It is so relaxing and I could sit on the beach all day Everytime I go, I feel recharged and it was the break that I needed



Extracurricular activities

I am involved in the College ministry at my church. I attend the gatherings regularly. Great place for a community of believers and hearing God's word. I was also involved in the discipleship group in the fall of 2024 but it was discontinued. I am looking to further serve in the church and step into the more God has for me and allow him to grow me further into the man I was created to be.

Timeline

Server

NHC Farragut
05.2024 - Current

Bachelor of Science - Finance And Accounting

University of Tennessee

Associate of Science - Business Adminstration

Pellissippi State Community College

GED -

Farragut Highschool

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Gavin Sims