Gavin Stevens
Orange,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
CDL Class B Driver
Terrel Tree Service
Groves, TX
08.2025 - Current
- Operated CDL Class B Grapple truck
- Conducted pre-trip vehicle inspections to ensure compliance with safety regulations and maintenance standards.
- Assisted in loading and unloading tree service equipment, enhancing operational efficiency during projects.
- Followed established safety protocols while performing driving duties, minimizing accident risks on the road.
General Manager
Brown And Brown
Orange, TX
01.2020 - Current
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Assessed reports to evaluate performance, develop targeted improvements and implement changes.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Reduced costs, managed delivery schedules and performed risk analysis to improve overall profitability.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Market Trainer
Brown And Brown
Orange, TX
03.2022 - 10.2022
- Improved training program effectiveness while monitoring, evaluating and recording initiatives to deliver management feedback for corrective action planning.
- Delivered training to over 100+ staff members and quality assurance teams while managing employees to maximize performance.
- Supported leadership by participating in team meetings and workshops to identify process improvements and quality measures for product training.
- Partnered with management to conduct individual training needs analysis for required coaching and training.
- Created online training module suites to implement into primary training tools for new employees.
- Authored new training packages while automating online training systems to streamline team sharing.
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
- Decreased training time by designing effective new training programs.
Education
No Degree - Automotive Technology
Penn Foster Career School
Scranton, PA06-2024
High School Diploma -
Kaplan High School
Kaplan, LA05-2015
Skills
- Economic Analysis
- Profit and Loss
- Labor Cost Controls
- Staff Development
- Total Quality Management
- Problem Resolution
- Time Management
- Customer Experience
- Team Leadership
- Staff Motivation
- Coaching and Mentoring
- Inventory Control
- CDL A (Hazmat, Tanker , Doubles and Triples and Twic)
Timeline
CDL Class B Driver
Terrel Tree Service
08.2025 - Current
Market Trainer
Brown And Brown
03.2022 - 10.2022
General Manager
Brown And Brown
01.2020 - Current
No Degree - Automotive Technology
Penn Foster Career School
High School Diploma -
Kaplan High School