Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
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James Sanders

Financial Services
Chicago,IL

Summary

Professional specializing in customer service experience bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Regularly strengthening foundation of industry-related knowledge with academic and independent studies of finance and economics.

Overview

7
7
years of professional experience
2
2
years of post-secondary education
2
2
Certifications

Work History

CDL Class B Driver

Sherwin-Williams
Chicago, IL
08.2017 - Current
  • Maintained clean driving record, adhering to Illinois and Federal laws and safety standards.
  • Complied with company policies and procedures regarding safe vehicle operations.
  • Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
  • Balanced heavy workload using excellent time management skills to meet delivery and route deadlines for optimal scheduling and maximum daily performance.
  • Managed efficient unloading of freight, inspected merchandise and documented customer concerns for supervisor.
  • Earned exceptional confidence of supervisors and peers for reliable securement and delivery of various types of high value cargo.
  • Clearly and effectively communicated with supervisors, peers, and customers for quality professional interaction.
  • Fostered positive working relationships with regular customers.
  • Documented mileage, deliveries, pickups, customer issues and vehicle maintenance issues.

Warehouse Assistant

RIPT Apparel
Chicago, IL
07.2015 - 08.2017
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors.
  • Supported reporting, accounting and recordkeeping staff with accurate updates regarding inventory information.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Sorted and delivered materials to different work areas and staff.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Education

Associate of Arts - Business

City Colleges of Chicago-Harold Washington College
Chicago, IL
01.2021 - Current

Skills

Written and interpersonal communication

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Accomplishments

  • Used Microsoft Excel and Google Sheets to develop several inventory tracking spreadsheets.
  • Dean's List
  • Driver Team Lead at Sherwin Williams Store 4390

Affiliations

  • Phi Theta Kappa

Certification

Class B Commercial Driver's License

Timeline

Associate of Arts - Business

City Colleges of Chicago-Harold Washington College
01.2021 - Current

Class B Commercial Driver's License

03-2018

Hazardous Materials Certification

03-2018

CDL Class B Driver

Sherwin-Williams
08.2017 - Current

Warehouse Assistant

RIPT Apparel
07.2015 - 08.2017

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James SandersFinancial Services