James Sanders
Financial Services
Chicago,IL
Summary
Professional specializing in customer service experience bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, and providing customized solutions to build loyalty. Regularly strengthening foundation of industry-related knowledge with academic and independent studies of finance and economics.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
2
2
Certifications
Work History
CDL Class B Driver
Sherwin-Williams
Chicago, IL
08.2017 - Current
- Maintained clean driving record, adhering to Illinois and Federal laws and safety standards.
- Complied with company policies and procedures regarding safe vehicle operations.
- Completed inspections daily to identify needed upkeep on vehicles and document performance concerns.
- Balanced heavy workload using excellent time management skills to meet delivery and route deadlines for optimal scheduling and maximum daily performance.
- Managed efficient unloading of freight, inspected merchandise and documented customer concerns for supervisor.
- Earned exceptional confidence of supervisors and peers for reliable securement and delivery of various types of high value cargo.
- Clearly and effectively communicated with supervisors, peers, and customers for quality professional interaction.
- Fostered positive working relationships with regular customers.
- Documented mileage, deliveries, pickups, customer issues and vehicle maintenance issues.
Warehouse Assistant
RIPT Apparel
Chicago, IL
07.2015 - 08.2017
- Compared shipping orders and invoices against contents received to verify accuracy.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding inventory information.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
- Sorted and delivered materials to different work areas and staff.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
Education
Associate of Arts - Business
City Colleges of Chicago-Harold Washington College
Chicago, IL 01.2021 - Current
Skills
Written and interpersonal communication
Financial statements expertise
Bookkeeping
Accounting
Customer Service
Financial Reporting Comprehension
Budget Analysis
Data Management
Problem Solving
Time Management
Adept with Windows and Mac
Experience in variety of software
Accomplishments
- Used Microsoft Excel and Google Sheets to develop several inventory tracking spreadsheets.
- Dean's List
- Driver Team Lead at Sherwin Williams Store 4390
Affiliations
- Phi Theta Kappa
Certification
Class B Commercial Driver's License
Timeline
Associate of Arts - Business
City Colleges of Chicago-Harold Washington College
01.2021 - Current
Class B Commercial Driver's License
03-2018
Hazardous Materials Certification
03-2018
CDL Class B Driver
Sherwin-Williams
08.2017 - Current
Warehouse Assistant
RIPT Apparel
07.2015 - 08.2017