GAVIN STUPICIC

• Oversee opening/closing procedures for pool operations, ensuring safety compliance.
• Develop innovative ideas to create a safe and welcoming environment.
• Demonstrate and explain lifeguard principles and tactics.
• Establish safe-use rules for facilities and equipment.

• Demonstrate and explain lifeguard principles and tactics
• Teach new lifeguards on the importance of lifeguarding and the strategies such as staying vigilant and keeping the 10/20 method and always following the rules to lifeguarding
• Show new lifeguards the operation and how the operation works at the resorts and train them on zones of coverage and show them how all stands operate and work when guarding them

• Remain alert and vigilant at all times while on duty observing swimmers closely for signs of distress or danger
• Ensure the safety of swimmers by monitoring activity in the pool area
• Administer lifesaving techniques and first aid during emergencies and immediately called for additional assistance when necessary
• Utilize excellent communication, organizational and time management skills while maintaining safety

standardized

• Developed and maintained strong customer relationships and networks within designated sales territory
• Worked with management teams to develop annual sales plans, goals, and targets
• Conducted regular follow ups with customers post purchase to ensure satisfaction and gauge loyalty levels
• Maintained an up-to-date knowledge of industry developments and changes in competitive landscape
• Analyzed sales data to adjust and improve sales strategies.

• Responded quickly to meet customer needs and resolve problems.
• Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.
• Committed to delivering excellent customer service while working in a fast-paced environment.

• Presented and explained drink menu, answering questions to educate customers.
• Brewed espresso and added syrups and steamed milk to craft specialty drinks for customers.
• Maintained clean and healthy environment by following proper safety and sanitation regulations.
• Welcomed customers and answered questions regarding menu items and preparation methods.