Gavin Swindell
Battle Ground,WA
Summary
Motivated Shift Supervisor with leadership experience in a high-volume, customer-focused environment. Skilled in team coordination, conflict resolution, and operational efficiency. Known for strategic planning, strong communication, and a positive, resourceful attitude. Seeking to grow within Starbucks while leveraging educational opportunities at Arizona State University to support long-term career development.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Starbucks
Ridgefield, WA
09.2023 - Current
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Strengthened performance metrics tracking and analysis to enhance tactical and strategic company plans.
Lifeguard
Lake Shore Athletic Club
Vancouver, WA
02.2023 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
- Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
Education
High School Diploma -
Prairie High School
Brush Prairie, WABachelor of Business Administration -
Arizona State University
Tempe, AZ01-2028
Skills
- Cash management
- Workforce development
- Team leadership
- Team morale enhancement
- Goal development and monitoring
- Innovative problem resolution
- Inventory management
- Quick decision-making
Certification
Washington State Seal of Biliteracy — Awarded June 2024
- Recognized for proficiency in English and American Sign Language
Languages
American Sign Language
Full Professional
Timeline
Shift Supervisor
Starbucks
09.2023 - Current
Lifeguard
Lake Shore Athletic Club
02.2023 - 08.2023
High School Diploma -
Prairie High School
Bachelor of Business Administration -
Arizona State University