Gavin Taylor
Parker,CO
Summary
I am a dedicated and hardworking student with a strong drive to achieve the best in everything I pursue. I am passionate about learning kinesiology, exercise science, and the business world, with a keen interest in today's markets. I always strive to deliver my best work and continually grow both intellectually and personally through my experiences in school, work, and life.
Overview
3
3
years of professional experience
Work History
Member Experience Associate
VASA Fitness
Greeley, CO
02.2024 - Current
- Participated in cross-functional teams focused on improving internal processes impacting Member Experience Associates'' ability to serve members better.
- Addressed escalated concerns with professionalism and tact, restoring trust in our organization''s commitment to customer satisfaction.
- Collaborated with team members to achieve shared goals and improve overall member experience.
- Proactively identified potential issues affecting members, taking action to mitigate negative impacts on their experiences.
- Touring potential new members as well as actively selling membership and membership upgrades when the opportunity arises
Member Experience Specialist
Zivel Performance and Recovery
Highlands Ranch, CO
12.2023 - Current
- Ensure membership materials were engaging, informative, and effectively conveyed the value of joining the organization through social media.
- Maintained accurate records of all member communications and transactions, ensuring seamless coordination between departments involved in servicing accounts.
- Aided in the small business start up of the franchise
- Touring clients and potential new members through the franchise location with great in depth knowledge of the product and services that we offer.
Part Time Sales Manager
Five Below
Parker, CO
12.2021 - 08.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Followed the sales floor plan and flexed certain products to the best seen fit for sales
Education
Bachelor of Science - Business Administration - Finnance Concentration
University of Northern Colorado
Greeley, CO05.2027
Bachelor of Science - Exercise Science
University of Northern Colorado
Greeley, CO05.2027
Skills
- Microsoft Office Experience
- Options Investing Experience
- Financial Investing Experience
- CPR Certified
- Injury Prevention Taping
- Data entry proficiency
- Sales Support
- Member retention strategies
Accomplishments
- January 2023: Promotion to Part Time Sales Manager (Five Below)
- February 2023 - Current: Profitable Options and Investor in Markets
- January 2024: Aided in a Small business Start up
Timeline
Member Experience Associate
VASA Fitness
02.2024 - Current
Member Experience Specialist
Zivel Performance and Recovery
12.2023 - Current
Part Time Sales Manager
Five Below
12.2021 - 08.2023
Bachelor of Science - Business Administration - Finnance Concentration
University of Northern Colorado
Bachelor of Science - Exercise Science
University of Northern Colorado