Gavin Taylor
Parker,CO
Summary
I am a dedicated and hardworking student with a strong drive to achieve the best in everything I pursue. I am passionate about learning kinesiology, exercise science, and the business world, with a keen interest in today's markets. I always strive to deliver my best work and continually grow both intellectually and personally through my experiences in school, work, and life.
Overview
3
3
years of professional experience
Work History
Member Experience Associate
VASA Fitness
02.2024 - Current
- Participated in cross-functional teams focused on improving internal processes impacting Member Experience Associates'' ability to serve members better.
- Addressed escalated concerns with professionalism and tact, restoring trust in our organization''s commitment to customer satisfaction.
- Collaborated with team members to achieve shared goals and improve overall member experience.
- Proactively identified potential issues affecting members, taking action to mitigate negative impacts on their experiences.
- Touring potential new members as well as actively selling membership and membership upgrades when the opportunity arises
Member Experience Specialist
Zivel Performance and Recovery
12.2023 - Current
- Ensure membership materials were engaging, informative, and effectively conveyed the value of joining the organization through social media.
- Maintained accurate records of all member communications and transactions, ensuring seamless coordination between departments involved in servicing accounts.
- Aided in the small business start up of the franchise
- Touring clients and potential new members through the franchise location with great in depth knowledge of the product and services that we offer.
Part Time Sales Manager
Five Below
12.2021 - 08.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Followed the sales floor plan and flexed certain products to the best seen fit for sales
Education
Bachelor of Science - Business Administration - Finnance Concentration
University of Northern Colorado
Greeley, CO05.2027
Bachelor of Science - Exercise Science
University of Northern Colorado
Greeley, CO05.2027
Skills
- Microsoft Office Experience
- Options Investing Experience
- Financial Investing Experience
- CPR Certified
- Injury Prevention Taping
- Data entry proficiency
- Sales Support
- Member retention strategies
Accomplishments
- January 2023: Promotion to Part Time Sales Manager (Five Below)
- February 2023 - Current: Profitable Options and Investor in Markets
- January 2024: Aided in a Small business Start up
Timeline
Member Experience Associate
VASA Fitness
02.2024 - Current
Member Experience Specialist
Zivel Performance and Recovery
12.2023 - Current
Part Time Sales Manager
Five Below
12.2021 - 08.2023
Bachelor of Science - Business Administration - Finnance Concentration
University of Northern Colorado
Bachelor of Science - Exercise Science
University of Northern Colorado
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