Gavin Thompson
Chattanooga,TN
Summary
Diligent and forward-thinking professional with organized and competitive nature focused on always growing customer base and increasing revenue numbers. Persuasive communication style, strategic planning strength and top conflict resolution strengths. Pursued additional knowledge on markets and trends in relevant industries to become an expert in the field.
Overview
5
5
years of professional experience
Work History
Senior Logistics Account Executive
Total Quality Logistics Inc.
07.2023 - Current
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Assisted clients throughout sales process and provided Logistical services through the client relationship.
- Performed cold-calling and follow-ups with leads to secure new revenue.
Sales Group Leader
Total Quality Logistics Inc.
10.2022 - 06.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Resolved conflict quickly to limit operational disruption and maintain positive, productive working environments.
- Supported staff with developing professional skills and abilities, uplifting team performance.
- Continued to provide logistical and supply chain services to my client base. While coaching the up and coming sales representatives.
Logistics Account
Total Quality Logistics Inc.
10.2021 - 06.2023
- Executed a high level of Lead Generation to cross sell additional services to existing clients, as well, as tap into new prospective clients.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Assisted clients throughout sales process and provided Logistical services through the client relationship.
- Performed cold-calling and follow-ups with leads to secure new revenue.
Bartender
Cantina 109
08.2018 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Education
Bachelor of Science - Marketing
Florida Gulf Coast University
Fort Myers, FL12.2020
Skills
- Product Promotions
- Inventory Management
- Lead Generation
- Sales Closing
- Product and Service Knowledge
- Route Planning
- Lead Prospecting
- Customer Service
- Strategic Planning
Timeline
Senior Logistics Account Executive
Total Quality Logistics Inc.
07.2023 - Current
Sales Group Leader
Total Quality Logistics Inc.
10.2022 - 06.2023
Logistics Account
Total Quality Logistics Inc.
10.2021 - 06.2023
Bartender
Cantina 109
08.2018 - 03.2020
Bachelor of Science - Marketing
Florida Gulf Coast University
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