GAVIN WEILBRENNER
Worcester,MA
Summary
Proven Retail Sales Associate at DSW Shoe Warehouse, adept in customer service and problem-solving, enhanced shopping experiences through efficient transaction processing and inventory management. Excelled in teamwork, training peers, and driving sales conversion rates, demonstrating reliability and a keen eye for loss prevention. Achieved personal sales goals, embodying a results-driven approach with a blend of hard and soft skills.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
DSW Shoe Warehouse
02.2024 - Current
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
High School Diploma -
Quinsigamond Community College
Worcester, MASkills
- Customer Service
- Teamwork
- Problem-Solving
- Teamwork and Collaboration
- Time Management
- Reliability and punctuality
Timeline
Retail Sales Associate
DSW Shoe Warehouse
02.2024 - Current
High School Diploma -
Quinsigamond Community College
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