Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
2
2
years of professional experience
Work History
Warehouse Technician
Reliable Medical
06.2024 - Current
Received, inspected, and verified incoming shipments; updated inventory levels and ensured accurate stock counts and documentation.
Prepared orders for shipment according to customer specifications and company standards.
Maintained a clean and organized warehouse environment; adhered to safety protocols and ensured all equipment is in proper working condition.
Assembled and tested new and rental equipment before delivery as required.
Handled mail distribution by sorting, scanning, and distributing incoming and outgoing mail.
Entered accurate and complete patient and insurance information into the system to maintain updated records
Verified insurance information and ensured compliance with insurance requirements.
Practiced and adhered to all HIPAA, HQAA, and compliance rules and regulations.
Part Time Sales Associate (Brick Specialist)
LEGO Brand Retail
08.2023 - Current
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Built relationships with customers to encourage repeat business.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Managed efficient cash register operations.
Performed cash, card, and gift card transactions to complete customer purchases.
Recommended complementary purchases to customers, increasing revenue.
Stocked merchandise according to the planogram and Lego Brand Retail standards.