Summary
Overview
Work History
Education
Skills
Timeline
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Gayathri Thangamani

Quality Assurance Manager
Frisco,TX

Summary

15 Years of total working experience in Software Quality Assurance, with around 6 Years of automation experience and 6+ Years of team management experience building and managing quality assurance teams. Creates vision and strategy and leads team members to achieve optimum quality assurance. Develop systems and processes for high-quality product delivery, Experience in managing and monitoring the development of software tests for functional, performance, and regression testing that include automated, ad-hoc, and manual testing elements. Provide technical and strategic leadership to Quality Engineers. Worked with, and/or built, geographically distributed teams and external vendor relationships. Partner to build a DevOps culture through the extension of CI/CD best practices. Reduce manual quality assurance efforts related to the release through the implementation of automated test execution. Experience on mentoring and drive technical conversations and framework implementation with automated test tools like Cucumber, Selenium WebDriver and TOSCA. Experience using ALM software such as JIRA, confluence, and Azure DevOps. Expertise in ETL and Data Migration testing, and data integration tools like Trifacta. Experience working with teams integrating with 3rd party APIs. Experience in handling Agile-Scrum teams to define test strategies, review and refine test scenarios, provide test direction as well as lead the teams in developing test automation designs from conception to implementation. Expert knowledge in both Traditional (waterfall) and Agile Methodologies (Scrum, Kanban, Scrumban, Scaled Agile). Seek out, evaluate, and recommend tools that can help facilitate improvements to the quality engineering process. Expert knowledge in development of test strategies and creation of appropriate test harnesses. Manage vendor relationships and overall testing infrastructure and its evolution. Encourage continuous improvement and efficiency through process enhancement and automation. Develop and drive KPIs and GRIP for objective quality measurements. Manage and mentor team members with an emphasis on career development.

Overview

15
15
years of professional experience
6
6
years of post-secondary education

Work History

SOFTWARE QA MANAGER

Bank of America
Dallas, TX
02.2018 - Current
  • Successfully delivered over 38 critical releases in Enterprise Independent Testing space, which includes Data migration, Performance Testing, Application Upgrades, Big Data Analysis etc.
  • Successfully built geographically distributed teams who were able to work develop great BACI and external vendor relationships
  • Responsible for formulating test strategies, test plans, and leading scrum teams in developing/executing/maintaining test cases, test procedures, and test scripts in Agile-Scrum environment
  • Work closely with QA teams to drive design, development, and execution of test scenarios by using epics and user stories to uncover defects
  • Build reporting capabilities to capture results, coverage, test metrics and also format into consumable reports for technical leadership
  • Outline and analyze potential risks that impact project deliverable and take action to mitigate risks
  • Collaborate with Product and Engineering teams distributed across multiple locations
  • Ensure Software Quality Assurance (SQA) best practices are implemented across team
  • Responsible for ensuring that testing meets audit standards and follows appropriate processes
  • Lead end-to-end testing efforts for large, cross platform initiatives.
  • Cross-trained existing employees to maximize team agility and performance
  • Planned and budgeted accurately to provide business with resources needed to operate smoothly

QA Manager

ETCC
Richardson, TX
06.2017 - 02.2018
  • Established process to ensure quality deliverables, project tracking, reporting, and resource utilization
  • Lead end-to-end testing efforts for large, cross platform initiatives
  • Work with development team to integrate automation scripts with development build and execute them during every build cycle
  • Ensured 100% test coverage across modules/platforms, Review existing test cases & test plans
  • Complete post implementation review assignments for learning & process improvement
  • Leading team of 8-10 SQA talented engineers
  • Participate in Sprint retrospective sessions and provide feedback
  • Participate in Sprint planning and Sprint Grooming sessions.
  • Collaborated with cross-functional teams to develop and implement process and system improvements
  • Applied coaching techniques and tools to support managers and team members in improving performance

QA MANAGER/QA Lead

Cognizant Technology Solutions
Multiple Locations, USA
06.2005 - 08.2014
  • Collaborated with multiple clients including AAA, Hartford Insurance and Xerox
  • Major responsibilities include identifying business critical use cases and planning automation script development and regression effort
  • Create detailed, well organized, and comprehensive test case libraries from Business Requirements
  • Write Selenium automation scripts for Alaska Medicaid system with Test Driven Development (TDD) using Red/Green/Refactor cycle
  • Convert existing scripts in Selenium RC to Selenium Web Driver
  • Work with offshore team and collaborate on regression testing
  • Work with business and development team in identifying areas of regression based on defects being deployed into production
  • Preparing Script execution report
  • Analyzing failure report and identifying major pitfall area in script and fixing it thereby decreasing failure rate in future runs
  • Create load testing script for Claims data to insert heavy test data load for Claims and Billing interfaces
  • Establish and document continued process improvements and test requirements.
  • Conducted process and system audits to identify areas of improvement and enforce compliance with industry standards

Education

MBA - Business Administration And Management

University of Phoenix
Tempe, AZ
05.2019 - 05.2022

Bachelor of Science - Appplied Sciences

Coimbatore Institute of Technology
Coimbatore, Tamilnadu
05.2002 - 05.2005

Skills

Workforce Management

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Timeline

MBA - Business Administration And Management

University of Phoenix
05.2019 - 05.2022

SOFTWARE QA MANAGER

Bank of America
02.2018 - Current

QA Manager

ETCC
06.2017 - 02.2018

QA MANAGER/QA Lead

Cognizant Technology Solutions
06.2005 - 08.2014

Bachelor of Science - Appplied Sciences

Coimbatore Institute of Technology
05.2002 - 05.2005
Gayathri ThangamaniQuality Assurance Manager