Overview
Work History
Education
Skills
Timeline
Generic

Gaydeane Massey

1120Highland Station,TX

Overview

28
28
years of professional experience

Work History

Merchandiser

Oreilly Auto Pats
03.2007 - 08.2019
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Monitored inventory levels and kept adequate stock in product displays on sales floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Verified products appeared at correct locations in proper quantities.

Retail Carrier Associate

United States Post Office
04.1999 - 02.2007
  • Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
  • Communicated customer complaints, requests, and feedback to company management for swift resolution.
  • Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
  • Directly interacted with customers to deliver mail, packages, and ordered goods.
  • Developed strong relationships with clients, providing excellent customer service and support.
  • Provided exceptional customer service through effective communication with clients at every stage of the process.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.

Office Manager

Cowboy Conversions
03.1991 - 02.1999
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.

Education

High School Diploma -

Irving High School
Irving, TX
06-1977

Skills

  • Reliable and punctual
  • Friendly and outgoing
  • Stock rotation
  • Pricing and shelf labeling

Timeline

Merchandiser

Oreilly Auto Pats
03.2007 - 08.2019

Retail Carrier Associate

United States Post Office
04.1999 - 02.2007

Office Manager

Cowboy Conversions
03.1991 - 02.1999

High School Diploma -

Irving High School

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Gaydeane Massey