Open To Work
Gayle Jenkins
Buford,GA
Summary
Detail-oriented professional with a Salesforce Platform Foundations certification and soon to be Salesforce Certified Platform Administrator (October 2025).
Proactive and not reactive to solving problems!
Swift capacity to learn and apply new skills.
Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
24
24
years of professional experience
Work History
Operations Administrator
The William Carter Company
10.2019 - Current
- PR% consistently stayed at or below goal of 3%
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Learned and adapted quickly to new technology and software applications.
- Coordinated operational workflows to enhance efficiency and streamline processes.
Assistant General Manager
LA Fitness
05.2018 - 08.2019
- Mentored junior staff, providing guidance on best practices in sales techniques and customer engagement.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Learned and adapted quickly to new technology and software applications.
Sales Agent
Insurance Companies
05.2016 - 05.2018
- Developed personalized life insurance plans based on client needs and financial goals.
- Educated clients on policy options, coverage details, and benefits of life insurance products.
- Delivered informative presentations to potential clients about the benefits of life insurance policies, generating interest and driving sales growth.
- Learned and adapted quickly to new technology and software applications.
Training Coordinator
US Engine Valve
04.2001 - 04.2016
- Collaborated with department leads to identify training needs aligned with organizational goals.
- Collaborated with department managers to design customized training plans aligned with organizational goals.
- Coordinated logistics for training events, including scheduling facilities, securing necessary equipment, and managing participant registration.
- Evaluated the effectiveness of training initiatives, making adjustments as needed to optimize results.
- Partnered with external vendors to source specialized training content or services when required by organizational needs or strategic priorities.
- Learned and adapted quickly to new technology and software applications.
Education
Bachelor of Arts - Elementary Education
Southern Wesleyan University
Central, SC12-2023
Associate of Science - Computer Technolgy
Tri County Technical College
Pendleton, SC05-1989
Skills
- Salesforce CRM
- Tableau
- Data Analysis
- User Management
- Dashboard Creation
- Reporting Tools
- Technical Support
- Warehouse Management System
- HRMS
Certification
Salesforce Certified Platform Foundations
Timeline
Operations Administrator
The William Carter Company
10.2019 - Current
Assistant General Manager
LA Fitness
05.2018 - 08.2019
Sales Agent
Insurance Companies
05.2016 - 05.2018
Training Coordinator
US Engine Valve
04.2001 - 04.2016
Bachelor of Arts - Elementary Education
Southern Wesleyan University
Associate of Science - Computer Technolgy
Tri County Technical College
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