Gayleen Terry
New Haven,IN
Summary
Service-oriented Deputy Jailer with 7 year background in county jail. Core competencies include assuring inmates are secure, the area was secured and doing checks every 20 minutes, I have a concealed carry license, also weapon qualified in the jail and as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Overview
20
20
years of professional experience
Work History
Deputy Jailer
Hardin County Detention Elizabethtown, Ky
Elizabethtown, Ky
06.2013 - Current
- Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence
- Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes
- Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities
- Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs
- Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners
- Settle disputes between inmates
- Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences
- Participate in required job training
- Take prisoners into custody and escort to locations within and outside of facility, such as visiting room, courtroom, or airport
- Serve meals, distribute commissary items, and dispense prescribed medication to prisoners
- Counsel inmates and respond to legitimate questions, concerns, and requests
- Drive passenger vehicles and trucks used to transport inmates to other institutions, courtrooms, hospitals, and work sites
- Issue clothing, tools, and other authorized items to inmates
Night Auditor
Holiday Inn Express Hotel
Ocala, FL
11.2022 - 03.2025
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
Night Auditor
Holiday Inn Express Hotel
Silver Springs, FL
07.2016 - 10.2022
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
- Prepared detailed end-of-shift reports, highlighting noteworthy incidents or areas requiring improvement for management review.
- Entered customer data into room system and updated information whenever patrons changed rooms.
- Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
- Provided exceptional customer service to overnight guests, addressing inquiries, and offering assistance as needed.
Deputy Jailer
Larue County Dentention Center
Hodgenville, Ky
07.2005 - 07.2010
- Sponsor inmate recreational activities such as newspapers and self-help groups
- Arrange daily schedules for prisoners including library visits, work assignments, family visits, and counseling appointments
- Issue clothing, tools, and other authorized items to inmates
- Assign duties to inmates, providing instructions as needed
- Use nondisciplinary tools and equipment such as a computer
- Drive passenger vehicles and trucks used to transport inmates to other institutions, courtrooms, hospitals, and work sites
- Counsel inmates and respond to legitimate questions, concerns, and requests
- Serve meals, distribute commissary items, and dispense prescribed medication to prisoners
- Take prisoners into custody and escort to locations within and outside of facility, such as visiting room, courtroom, or airport
- Participate in required job training
- Provide to supervisors oral and written reports of the quality and quantity of work performed by inmates, inmate disturbances and rule violations, and unusual occurrences
- Settle disputes between inmates
- Use weapons, handcuffs, and physical force to maintain discipline and order among prisoners
- Search prisoners and vehicles and conduct shakedowns of cells for valuables and contraband, such as weapons or drugs
- Record information, such as prisoner identification, charges, and incidences of inmate disturbance, and keep daily logs of prisoner activities
- Inspect conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes
- Monitor conduct of prisoners in housing unit, or during work or recreational activities, according to established policies, regulations, and procedures, to prevent escape or violence
- Conduct head counts to ensure that each prisoner is present
Education
Associate of Science - Criminal Justice
Elizabethtown Community College
Elizabethtown, KySkills
- Public Safety and Security
- Speaking
- Critical Thinking
- Psychology
- Coordination
- Judgment and Decision Making
- Time Management
- Computers and Electronics
Timeline
Night Auditor
Holiday Inn Express Hotel
11.2022 - 03.2025
Night Auditor
Holiday Inn Express Hotel
07.2016 - 10.2022
Deputy Jailer
Hardin County Detention Elizabethtown, Ky
06.2013 - Current
Deputy Jailer
Larue County Dentention Center
07.2005 - 07.2010
Associate of Science - Criminal Justice
Elizabethtown Community College