GAYLENE R. UCKER
Pleasant Grove,UT`
Summary
An innovative and resourceful entrepreneur with a proven ability to create win-win partnerships, drive business growth, and enhance customer satisfaction. Founder of Use It Again Wood, a sustainability-focused business repurposing reclaimed wood, successfully bridging relationships between fence companies, consumers, and the reclaimed wood market. Skilled in negotiation, marketing, and small business operations, with a track record of increasing visibility, boosting sales, and diverting materials from landfills. Seeking a dynamic role where I can leverage my interpersonal strengths, assist customers in selecting products, Make sales, and gain industry knowledge, ultimately contributing to the success of a well-regarded company.
Overview
14
14
years of professional experience
Work History
OWNER/DESIGNER/CONSTRUCTION/SALES
USE IT AGAIN WOOD
05.2011 - Current
- B2B cold calls enrolling fence companies a win/win service, saving businesses 25% labor costs .
- Mastered effective sales technics, listening skills, and visionary needs along with customer.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
PACKAGE HANDLER
ONTRAC
11.2024 - 02.2025
- Provide last-mile e-commerce delivery services throughout Utah. Adeptly following all safety procedures and policies.
- Handling over 60,000 packages
- Unload trailers and correctly sort packages by zip codes.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
KITCHEN STAFF
UTAH STATE HOSPITAL
03.2024 - 04.2024
- Maintained cleanliness of kitchen surfaces, equipment, and utensils to ensure sanitation standards were met.
- Assisted cooks in the preparation of 100 meals on a daily basis by washing, peeling, cutting, and slicing.
- Improved kitchen efficiency by streamlining food preparation processes and implementing best practices.
CASHIER & CUSTOMER SERVICE
7-11 CORPORATION
01.2023 - 08.2023
- Demonstrated excellent customer service, using skills in interacting with customers, vendors, and others in an accurate and friendly manner.
- Cash operations include registering and accurately processing payments, returns, and exchanges.
- Managed 35 plus DoorDash orders per shift
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
Education
High School Diploma -
Timpview High School
Provo, UT05.1981
Skills
- Small business management
- Building professional connections
- Customer service expertise
- Client relations
Timeline
PACKAGE HANDLER
ONTRAC
11.2024 - 02.2025
KITCHEN STAFF
UTAH STATE HOSPITAL
03.2024 - 04.2024
CASHIER & CUSTOMER SERVICE
7-11 CORPORATION
01.2023 - 08.2023
OWNER/DESIGNER/CONSTRUCTION/SALES
USE IT AGAIN WOOD
05.2011 - Current
High School Diploma -
Timpview High School
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