Gaylynn James
Manager
Fort Lauderdale,FL
Summary
Dynamic manager with a proven track record at Mr Nicks Sub Shop and Wings, excelling in operations management and staff training. Expert in informed decision-making and strategic team guidance, enhancing productivity and engagement while maintaining a safe environment. Successfully controlled costs, driving profitability and fostering a positive workplace culture.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Knowledgeable Manager with solid history of managing teams and driving operational success. Skilled in implementing strategic initiatives that enhance productivity and efficiency. Demonstrated ability in problem-solving and decision-making.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Customer-focused professional with successful 5-year career in Food Manager sector.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Manager
Mr Nicks Sub Shop and Wings
06.2021 - Current
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Maintained professional, organized, and safe environment for employees and patrons.
Correctional Officer
Miami Dade Corrections and Rehabilitation
06.1991 - 02.2017
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Conducted routine and emergency head counts.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
Education
Nursing
Miami Dade College
Miami, FLSkills
- Informed decision-making
- Organizational time strategies
- Strategic team guidance
- Customer engagement
- Staff training and development
- Operations management
- Task delegation
- Policy implementation
- Shift scheduling
Certification
- CM - Certified Manager Certification
- Certified Food Manager, Mr. Nick's Subs and Wings
Timeline
Manager
Mr Nicks Sub Shop and Wings
06.2021 - Current
Correctional Officer
Miami Dade Corrections and Rehabilitation
06.1991 - 02.2017
Nursing
Miami Dade College