Gabrielle Changoor
Spring,TX
Summary
Reliable and personable Passenger Service Agent with 6 months of hands-on experience supporting daily airport operations. Adept at assisting passengers with boarding procedures, issuing tickets, resolving travel-related inquiries, and ensuring compliance with airline regulations. Strong multitasker with a calm, professional demeanor, committed to maintaining safety, efficiency, and a positive travel experience for all customers.
Overview
2
2
years of professional experience
Work History
Teacher
Spring ISD
08.2024 - Current
- Helped students explore concepts with engaging, learning-focused activities.
- Adapted teaching methods and materials to meet students' varying needs.
Airport Passenger Service Agent
Swissport
01.2023 - 07.2023
- Tagged baggage and routed to appropriate location for loading and screening.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
Education
BBA - Business
University of Houston-Downtown
Houston, TX12-2022
Associate of Arts - Business
Lone Star College
Houston, TX05-2021
High School Diploma -
Spring High School
Spring, TX05-2019
Skills
- Adaptable under pressure
- Conflict resolution
- Time management expertise
- Excellent interpersonal skills
- Effective problem solving
- Team leadership
- Computer literacy
- Customer service
- Time management
- Detail-oriented
Timeline
Teacher
Spring ISD
08.2024 - Current
Airport Passenger Service Agent
Swissport
01.2023 - 07.2023
BBA - Business
University of Houston-Downtown
Associate of Arts - Business
Lone Star College
High School Diploma -
Spring High School