Summary
Overview
Work History
Education
Technical Experience
Timeline
Generic

HERVIA M. INGRAM JR.

Jonesboro,Georgia

Summary

An accomplished Software Engineer specializing in all phases of the software development life cycle including requirements, proof of concept, design, development, interface implementation, testing and maintenance. Additionally, experienced in Project Management, Systems Engineering, Software Development, Lab Support, and Field Support.

Overview

38
38
years of professional experience

Work History

Vice President-Information Technology/Business Development

Xtreme Solutions
01.2002 - Current
  • Support business development efforts with the United States government and other sector entities, particularly in response to new program opportunities
  • Develop new business intelligence, new business response strategy and proposal implementation, develop capture strategies, provide technical support, support customer focused marketing and define market initiatives to develop and secure new business
  • Responsible for the overall technological direction of the company
  • Develop an IT strategy that sets out the strategic direction for XSI
  • Provides strategic and tactical planning, development, evaluation, and coordination of the information and technology systems for XSI
  • Facilitates communication between staff, management, vendors, and other technology resources within the organization
  • Oversees the back-office computer operations of the affiliate management information system, including local area networks and wide-area networks
  • Responsible for the management of multiple information and communications systems and projects, including voice, data, imaging, and office automation
  • Designs, implements, and evaluates the systems that support end users in the productive use of computer hardware and software
  • Develops and implements user-training programs
  • Oversees and Maintains XSI mail server, system security and back up procedures
  • Keeps current on new technical technologies and staff productivity tools
  • Supports the overall IT technical writing for proposals

Senior Software Engineer/AT&T-BellSouth Contractor

Chemtech, LTD.
01.2005 - 01.2009
  • Develop, apply, and maintain quality standards for company products, solutions, and processes that include the DSL Fulfillment and Service Assurance systems, various vendor EMS's and Network Elements (NE's), intelligent networks, voice data video networks, and OSS architectures and applications
  • Provide wireline and the wireless network solutions with focused on high technology telecommunications
  • Telecommunication focus areas include broadband, wireless, DSL, ATM and convergent technologies
  • Provide Architecture, Systems Engineering, Software Development, Test and Support to handle service activation, physical and logical inventory, line optimization, and service assurance functions for Digital Subscriber Line (DSL) network, Next generation IP based OSS/NMS Systems, Security, Triple Play, IPTV, Network Services, AIN services, SS7 and TCP/IP services, and Data services

Senior Software Engineer/BellSouth Contractor

TELCORDIA TECHNOLOGIES
01.2000 - 01.2005
  • Developed, applied, and maintained quality standards for company products, solutions, and processes that include the DSL Fulfillment and Service Assurance systems, various vendor EMS's and NE's, intelligent networks, voice data video networks, and OSS architectures and applications
  • Formulated, tracked and analyzed qualitative measures to manage company production of quality software
  • Developed and executed software strategies, test cases and test plans of various systems and services (DSL\Voice\DataWideo\Broadband Gateway\OSS\AIN\IP\ Web)
  • Analyzed and wrote test standards and procedures
  • Tested the integration of multiple products within the company and with third party vendors to meet specific customer needs
  • Maintained documentation of test results to assist in debugging and modification of software
  • Analyzed test results to ensure existing functionality and recommended corrective action
  • Developed automation standards and procedures
  • Developed performance standards and procedures

Senior Software Engineer/BellSouth Contractor

TELCORDIA TECHNOLOGIES
01.1995 - 01.2000
  • Acted as a BellSouth Technology Architect, effectively coordinated the testing assignments, approach, strategy, and schedules for group and project members
  • Developed test plans, test cases, test summary reports, and other testing documents
  • Wrote High Level system requirements
  • Conducted extensive analysis and testing of various services (SONET NMS, AIN and messaging)
  • Wrote design, usage, and naming standards for BST
  • Reviewed high-level designs and recommended specific applied solutions for development project design problems
  • Communicated standards and design principles to development teams, and consulted on projects as a software architect, in multiple areas including SONET NMS, AIN, and Messaging
  • CMM and Training PMT team member

Member of Technical Staff

BELL COMMUNICATIONS RESEARCH
01.1987 - 01.1995
  • Installed and maintained local area network of SUN workstations for the Intelligent Network's SMS/800 project
  • Served as system test release coordinator for the SMS/800 system and related applications
  • Developed, implemented, and analyzed new features, regression, verifications, capabilities, performance and stress testing
  • Software Developer SMS/Common project: Developed detailed designs for and developed the software required to implement the feature components
  • Performed unit and multi-unit test to verify functionality and uncover any software defects

Education

M.S. - Computer Science

Stevens Institute of Technology
Hoboken, NJ

Technical Experience

Strong written and verbal communication and presentation skills., Outstanding interpersonal, leadership, team building, and client relationship skills., Effective time management and prioritization skills., Effectively understands project roles and performs as requested with excellent depth and breadth of technical knowledge., Assertive and very conscientious and responsible about work., Broadband DSL Network Management System, Microsoft IPTV Edition, Set Top Boxes, Switches, Routers, Modems, JBBOS, NetX, NCC, Adtran, Alcatel ATM EMS, Lucent ATM EMS, NaviScore, Redback, CatenaView EMS, Ciena CNX-5/CNX-5Plus Broadband ADSL System (DSI node, DS3 node groups, CN24 mini DSLAM), TL1, Nortel Shasta SER, Nortel SCS, CPEMS, MiLife Application Server, eMRS, TCP/IP, TCAP, IN, AIN, SSP, SCP, SN, CSN, DMS, 5ESS, 1AESS, SS7, SMS, SONET NMS, TR-069, ADSI, LAN, and others., Mercury Quality Center, UNIX, Solaris, LoadRunner, WinRunner, Tcl, XRunner, Ethereal, Quick Test Pro, DocuShare, DOORS, SQL, Adtech, MGTS, Ameritech Load Box, HP Open View, SUN Ultra Sparc, Windows, VI, XMLSpy, and others.

Timeline

Senior Software Engineer/AT&T-BellSouth Contractor

Chemtech, LTD.
01.2005 - 01.2009

Vice President-Information Technology/Business Development

Xtreme Solutions
01.2002 - Current

Senior Software Engineer/BellSouth Contractor

TELCORDIA TECHNOLOGIES
01.2000 - 01.2005

Senior Software Engineer/BellSouth Contractor

TELCORDIA TECHNOLOGIES
01.1995 - 01.2000

Member of Technical Staff

BELL COMMUNICATIONS RESEARCH
01.1987 - 01.1995

M.S. - Computer Science

Stevens Institute of Technology

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HERVIA M. INGRAM JR.