Gea Foggetti
Sebastopol,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable experience for customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
6
6
years of professional experience
Work History
Volleyball Coach
Aftershock Volleyball Club
11.2023 - Current
- Created positive and encouraging environment to motivate athletes to give best efforts.
- Worked individually with players when struggling to enhancer confidence and strengthen court skills.
- Provided guidance and mentorship to volleyball athletes to help reach full potential.
- Prepared athletes for special competitions and tournaments.
Waitress/Prep Cook/Restaurant Front of House Manager
Portico Italian Restaurant
12.2019 - 05.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Used cash registers and credit card machines to cash out customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Snack Shack/Main Grill Cook
Johnsons Beach
05.2018 - 08.2022
- Stocked and organized kitchen supplies and equipment and arranging items.
- Engaged customers through attractive display of candies, chips on display table near entrance.
- Communicated staffing, customer needs and kitchen inventory to company management.
- Interacted with 100 customers daily to place food orders and provide satisfactory lunch at the river.
Education
Bachelor of Science - Global Studies
Santa Rosa Junior College
Santa Rosa 06.2026
Skills
- Safety Awareness
- Team Collaboration
- Compliance Standards
- Order Accuracy
- Customer Service
- Safe Food Handling
- Time Management
- Multitasking Abilities
- Problem Solving
- New Hire Training
- Quick-Learning
- Fluent in Italian
Languages
Italian
Native or Bilingual
Timeline
Volleyball Coach
Aftershock Volleyball Club
11.2023 - Current
Waitress/Prep Cook/Restaurant Front of House Manager
Portico Italian Restaurant
12.2019 - 05.2023
Snack Shack/Main Grill Cook
Johnsons Beach
05.2018 - 08.2022
Bachelor of Science - Global Studies
Santa Rosa Junior College
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