GEDAMNESH DERBABAW
Bethesda,MD
Summary
Highly motivated and detail-oriented individual seeking a Database Administrator / Developer position. Eager to apply academic knowledge in database management and development practical skills to contribute to the success of a dynamic organization.
Overview
13
13
years of professional experience
Work History
FRONT DESK
Capitol Concierge
08.2022 - Current
- Greet guests at front desk and engage in pleasant conversations while managing check-in process.
- Maintain, organize and clean front office area to create professional and welcoming environment for visitors and employees.
- Schedule, coordinate and confirm appointments and meetings.
- Resolve customer issues quickly and notify supervisor immediately when problems escalated.
CUSTOMER SERVICE
Fresh Baguette
09.2018 - 08.2021
- Greeted customers in friendly and welcoming manner, providing exceptional customer service.
- Operated cash register, and processed cash, credit, and debit card transactions accurately.
- Assisted customers in selecting bakery products and provided information about ingredients and availability.
- Maintained clean and organized checkout area, including arranging bakery products for display.
- Handled customer inquiries, resolved complaints, and escalated issues to appropriate supervisor when necessary.
CUSTOMER SERVICE
CORK 57
08.2015 - 05.2020
- Greeted customers warmly upon arrival and offered knowledgeable advice and recommendation.
- Conducted tastings and provided information about different wines' characteristics, flavors, and pairings.
- Processed cash, credit card, and mobile payments accurately using store's POS system.
- Assisted in inventory management, including receiving and organizing new stock and conducting regular stock checks.
- Resolved customer inquiries, complaints, and issues in professional and satisfactory manner .
Teacher
School Of Tomorrow
09.2010 - 03.2015
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
Education
SQL DBA Training -
Fortech Professionals
Alexandria, VA04.2023
SQL/BI/DBA Server Training - Database Management
DunaTek Data Intelligence Solutions
Silver Spring, MD03.2021
Bachelor of Science - Computer Science
BahirDar University
BahirDar , Ethiopia06.2009
Skills
- Microsoft SQL Server
- Database Design
- ETL
- High Availability and Disaster Recovery
- Performance Tuning
- Replication
- Log Shipping
- Database Security
- SQL
- Backup and Restore
- Migration
- Azure
- MS outlook
- MS Excel
- GitHub
Timeline
FRONT DESK
Capitol Concierge
08.2022 - Current
CUSTOMER SERVICE
Fresh Baguette
09.2018 - 08.2021
CUSTOMER SERVICE
CORK 57
08.2015 - 05.2020
Teacher
School Of Tomorrow
09.2010 - 03.2015
SQL DBA Training -
Fortech Professionals
SQL/BI/DBA Server Training - Database Management
DunaTek Data Intelligence Solutions
Bachelor of Science - Computer Science
BahirDar University
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