Geddy Hamblen
Scientific Sales Specialist And Service Engineer
Summary
Dynamic Scientific Sales Specialist with a proven track record at Matrix Fluidix, excelling in technical support and customer satisfaction. Skilled in developing strategic sales plans and optimizing solutions, I foster strong client relationships while enhancing product adoption through tailored training. Committed to driving results and continuous improvement in fast-paced environments.
Overview
12
12
years of professional experience
4
4
Certifications
Work History
Scientific Sales Specialist and Service Engineer
Matrix Fluidix
01.2026 - Current
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Increased sales revenue by developing and implementing strategic sales plans.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
Application Manager
Cellevate
12.2024 - 07.2025
- Established strong relationships with vendors, negotiating favorable terms on software purchases and support contracts.
- Developed customized solutions for clients, tailoring applications to meet unique requirements and specifications.
- Optimized existing applications for increased efficiency and cost savings by refining code and implementing best practices.
- Provided comprehensive training materials for end-users, promoting smooth adoption of new technologies and systems.
Field Application Specialist
Mirus Bio
01.2022 - 09.2023
- Improved customer satisfaction by providing comprehensive technical support and troubleshooting for complex applications.
- Conducted regular follow-ups with clients post-implementation, ensuring continued success in achieving desired outcomes.
- Assisted in the development of technical documentation, enhancing user understanding and ease of use for applications.
- Acted as a liaison between clients and internal teams, effectively translating technical jargon into understandable language for diverse audiences.
- Enhanced product adoption with tailored training sessions, increasing client confidence in product usage.
Technical Product Specialist
Sartorius Stedim Biotech
04.2018 - 12.2022
- Assisted in setting up trade show booths and delivered engaging presentations that attracted prospective clients and industry partners alike.
- Trained colleagues on new product features, fostering a knowledgeable team environment.
- Organized regular training sessions for customers to maximize their understanding and usage of our products.
- Managed beta testing programs, gathering valuable feedback from users to drive continuous improvement efforts.
Microbiology Lab Manager
Ecolyse
03.2014 - 04.2018
- Reduced contamination risk by maintaining a sterile laboratory environment and adhering to safety protocols.
- Kept laboratory in compliance with applicable guidelines and laws.
- Scheduled and trained technical staff members.
- Assisted in the discovery of novel microorganisms through isolation techniques and advanced molecular biology methods.
- Collected and analyzed biological data about relationships between organisms and environment.
- Negotiated vendor contracts for cost-effective procurement of lab equipment and supplies without sacrificing quality.
Education
Master of Science - Biotechnology
Texas A&M University
College Station, TX 05.2001 -
Bachelor of Science - Marine Biology
Texas A&M University
05.2001 -
Skills
Technical support
Field service
Installation coordination
Equipment installation
Preventive Maintenance
Technical and diagnostic support
Lab safety protocols
Lab equipment maintenance
Affiliations
International Society for Cell and Gene Therapy
Bioprocess International
Society for Laboratory Automation and Screening
Texas A&M University
Certification
OSHA Lab Safety Training
Timeline
Scientific Sales Specialist and Service Engineer
Matrix Fluidix
01.2026 - Current
OSHA Lab Safety Training
07-2025
Application Manager
Cellevate
12.2024 - 07.2025
Field Application Specialist
Mirus Bio
01.2022 - 09.2023
Korn Ferry Sales Training
05-2018
Technical Product Specialist
Sartorius Stedim Biotech
04.2018 - 12.2022
Microbiology Lab Manager
Ecolyse
03.2014 - 04.2018
BSL2 Lab Certification, Texas A&M University
09-2012
Radiation Lab Safety, Texas A&M University
05-2011
Master of Science - Biotechnology
Texas A&M University
05.2001 -
Bachelor of Science - Marine Biology
Texas A&M University
05.2001 -