Geddy Hamblen
Scientific Sales Specialist And Service Engineer
Summary
Dynamic Scientific Sales Specialist with a proven track record at Matrix Fluidix, excelling in technical support and customer satisfaction. Skilled in developing strategic sales plans and optimizing solutions, I foster strong client relationships while enhancing product adoption through tailored training. Committed to driving results and continuous improvement in fast-paced environments.
Overview
12
12
years of professional experience
4
4
Certifications
Work History
Scientific Sales Specialist and Service Engineer
Matrix Fluidix
01.2026 - Current
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Increased sales revenue by developing and implementing strategic sales plans.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
Application Manager
Cellevate
12.2024 - 07.2025
- Established strong relationships with vendors, negotiating favorable terms on software purchases and support contracts.
- Developed customized solutions for clients, tailoring applications to meet unique requirements and specifications.
- Optimized existing applications for increased efficiency and cost savings by refining code and implementing best practices.
- Provided comprehensive training materials for end-users, promoting smooth adoption of new technologies and systems.
Field Application Specialist
Mirus Bio
01.2022 - 09.2023
- Improved customer satisfaction by providing comprehensive technical support and troubleshooting for complex applications.
- Conducted regular follow-ups with clients post-implementation, ensuring continued success in achieving desired outcomes.
- Assisted in the development of technical documentation, enhancing user understanding and ease of use for applications.
- Acted as a liaison between clients and internal teams, effectively translating technical jargon into understandable language for diverse audiences.
- Enhanced product adoption with tailored training sessions, increasing client confidence in product usage.
Technical Product Specialist
Sartorius Stedim Biotech
04.2018 - 12.2022
- Assisted in setting up trade show booths and delivered engaging presentations that attracted prospective clients and industry partners alike.
- Trained colleagues on new product features, fostering a knowledgeable team environment.
- Organized regular training sessions for customers to maximize their understanding and usage of our products.
- Managed beta testing programs, gathering valuable feedback from users to drive continuous improvement efforts.
Microbiology Lab Manager
Ecolyse
03.2014 - 04.2018
- Reduced contamination risk by maintaining a sterile laboratory environment and adhering to safety protocols.
- Kept laboratory in compliance with applicable guidelines and laws.
- Scheduled and trained technical staff members.
- Assisted in the discovery of novel microorganisms through isolation techniques and advanced molecular biology methods.
- Collected and analyzed biological data about relationships between organisms and environment.
- Negotiated vendor contracts for cost-effective procurement of lab equipment and supplies without sacrificing quality.
Education
Master of Science - Biotechnology
Texas A&M University
College Station, TX 05.2001 -
Bachelor of Science - Marine Biology
Texas A&M University
05.2001 -
Skills
Technical support
Affiliations
International Society for Cell and Gene Therapy
Bioprocess International
Society for Laboratory Automation and Screening
Texas A&M University
Certification
OSHA Lab Safety Training
Timeline
Scientific Sales Specialist and Service Engineer
Matrix Fluidix
01.2026 - Current
OSHA Lab Safety Training
07-2025
Application Manager
Cellevate
12.2024 - 07.2025
Field Application Specialist
Mirus Bio
01.2022 - 09.2023
Korn Ferry Sales Training
05-2018
Technical Product Specialist
Sartorius Stedim Biotech
04.2018 - 12.2022
Microbiology Lab Manager
Ecolyse
03.2014 - 04.2018
BSL2 Lab Certification, Texas A&M University
09-2012
Radiation Lab Safety, Texas A&M University
05-2011
Master of Science - Biotechnology
Texas A&M University
05.2001 -
Bachelor of Science - Marine Biology
Texas A&M University
05.2001 -