Geena Osorio
Winter Springs,FL
Summary
Healthcare operations professional with 4+ years supporting ACS Level I trauma facilities through sterile processing, registry documentation, and compliance audits. Skilled in HIPAA-compliant recordkeeping, workflow validation, and technical troubleshooting across surgical and administrative environments. Certified CRCST, CER, and CIS, with proven ability to manage digital tracking systems, prepare audit-ready documentation, and ensure adherence to national trauma and infection control standards. Seeking a fully remote administrative role where precision, compliance, and secure digital operations are valued.
Overview
8
8
years of professional experience
3
3
Certifications
Work History
Medical Supply Technician (Advanced)
U.S. Department of Veterans Affairs
11.2023 - Current
- Enter and update trauma registry and equipment data in digital tracking systems to support surgical scheduling and compliance.
- Prepare audit-ready documentation for internal quality reviews, ensuring adherence to federal healthcare standards and HIPAA regulations.
- Train staff on equipment handling, documentation protocols, and compliance workflows.
- Perform endoscope reprocessing with Medivators AERs, including leak testing, high-level disinfection, and storage in HEPA-filtered cabinets, ensuring patient safety and infection control.
Sterile Processing Technician
AdventHealth
01.2022 - 10.2023
- Documented equipment malfunctions and safety issues in internal systems to support timely resolution and compliance.
- Assembled and labeled sterile supplies with precision, ensuring accurate internal distribution.
- Maintained digital logs and procedural records to support audits and workflow tracking.
- Collaborated with cross-functional teams to uphold safety and performance standards in ACS Level I trauma environments.
Sterile Processing & Distribution Technician
Orlando Regional Medical Center
08.2021 - 01.2022
- Updated inventory tracking systems and supply chain records to ensure timely delivery of sterile instruments.
- Logged equipment usage, sterilization cycles, and repair histories in centralized databases for compliance and traceability.
- Maintained organized digital and physical filing systems to support inspections and reporting.
- Coordinated with nursing and surgical teams to resolve inventory discrepancies and streamline documentation.
Donor Services Representative
OneBlood Inc.
02.2018 - 12.2021
- Delivered scripted messaging for surveys and phone projects with high accuracy.
- Supported multiple departments remotely, adapting to shifting priorities.
- Maintained professionalism and precision in high-volume, deadline-driven environments.
Education
High School Diploma -
Maynard Evans
Orlando, FLTechnical Degree - Sterile Processing Technology
Medcerts Online Healthcare & IT Career Training
Livonia, MI04-2021
Skills
- HIPAA-compliant documentation & audit preparation
- Trauma registry data validation & reporting
- Workflow monitoring & inventory tracking
- Microsoft Office Suite & Google Workspace proficiency
- Cross-department collaboration in hospital settings
- Remote administrative support & digital coordination
- Sterile processing & endoscope reprocessing (Medivators AERs)
Certification
- Certified Registered Central Service Technician (CRCST), HSPA
- Certified Endoscope Reprocessor (CER), HSPA
- Certified Instrument Specialist (CIS), HSPA
Languages
Spanish
Native or Bilingual
Timeline
Medical Supply Technician (Advanced)
U.S. Department of Veterans Affairs
11.2023 - Current
Sterile Processing Technician
AdventHealth
01.2022 - 10.2023
Sterile Processing & Distribution Technician
Orlando Regional Medical Center
08.2021 - 01.2022
Donor Services Representative
OneBlood Inc.
02.2018 - 12.2021
High School Diploma -
Maynard Evans
Technical Degree - Sterile Processing Technology
Medcerts Online Healthcare & IT Career Training