Geena Osorio
Winter Springs
Summary
Detail-oriented administrative professional with 4+ years of experience in healthcare operations, data handling, and workflow coordination. Proven ability to maintain accurate records, manage confidential information, and support multidisciplinary teams in fast-paced, compliance-driven environments. Seeking a remote administrative or data entry role where efficiency, accuracy, and strong organizational skills are valued.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Supply Technician (Advanced)
U.S. Department of Veterans Affairs
Orlando
11.2023 - Current
- Enter and update equipment and surgical instrument data using tracking software, maintaining 100% schedule accuracy for surgical teams.
- Maintain real-time inventory logs for sterilized items and supplies to ensure consistent operational readiness.
- Prepare documentation for internal quality control reviews and compliance audits in line with federal healthcare standards.
- Train new team members on equipment handling, documentation protocols, and regulatory compliance.
- Perform HIPAA-compliant recordkeeping for patient-related data, sterilization workflows, and procedural logs.
Certified Sterile Processing Technician
AdventHealth
Winter Park
01.2022 - 10.2023
- Maintained strict compliance with universal precautions by ensuring healthcare personnel had proper PPE and followed all safety protocols.
- Identified and documented potential hazards, equipment malfunctions, or misuse, escalating issues promptly to prevent workflow disruptions and ensure staff safety.
- Expertly assembled, packaged, and labeled sterile supplies for accurate internal distribution, adhering to detailed procedural guidelines.
- Reported and tracked defective equipment through established channels to support timely resolution and minimize disruptions to patient care.
Sterile Processing and Distribution Technician
Orlando Regional Medical Center
Orlando
08.2021 - 01.2022
- Managed supply chain records and updated tracking systems to ensure timely delivery of sterile instruments to operating rooms.
- Collaborated with nursing and surgical teams to document and resolve inventory discrepancies and equipment issues.
- Logged equipment usage, sterilization cycles, and repair histories in centralized databases for compliance and traceability.
- Maintained organized physical and digital filing systems to support audits, inspections, and internal reporting standards.
Donor Services Representative
OneBlood
Orlando
02.2018 - 12.2021
- Recruited potential blood donors at promotional, community, and corporate events, consistently meeting or exceeding collection goals through clear communication and engagement strategies.
- Delivered scripted messaging for surveys and on-demand phone projects, ensuring accuracy and alignment with organizational standards.
- Demonstrated flexibility and teamwork by supporting multiple departments and adapting to rapidly shifting priorities in fast-paced environments.
- Maintained professionalism and donor satisfaction while managing tight deadlines and high-volume workloads with precision and attention to detail.
Logistical Fulfillment Specialist
Saks OFF 5TH
Orlando
05.2017 - 06.2018
- Logged merchandise movement and inventory activity, accurately documenting discrepancies to support stock integrity.
- Restocked floor and backroom items in coordination with incoming shipments and seasonal rotations.
- Assisted management with preparing product displays, pulling performance reports, and resolving inventory inquiries.
- Delivered clear, professional customer service by relaying product and service details in person and via internal systems.
- Maintained clean and consistent documentation for stock labeling, fulfillment tracking, and team reference materials.
Education
Sterile Processing Technician Training Program -
MedCerts
Livonia, MI04.2021
Skills
- Data entry and accuracy
- Remote office support
- Document management
- HIPAA compliance
- Communication and scheduling
- Inventory and workflow tracking
- Microsoft Office suite
- Google Workspace applications
- Team collaboration
- Cross-department coordination
Certification
- Certified Registered Central Service Technician (CRCST) - IAHCSMM
- Certified Instrument Specialist (CIS) - IAHCSMM
- Certified Endoscope Reprocessor (CER) - IAHCSMM
- HIPAA Compliance Training
Additional Note
Actively seeking remote administrative, customer support, data entry, or healthcare operations roles. Ready to leverage transferable skills in documentation, digital systems, and multitasking to thrive in a virtual environment.
Timeline
Medical Supply Technician (Advanced)
U.S. Department of Veterans Affairs
11.2023 - Current
Certified Sterile Processing Technician
AdventHealth
01.2022 - 10.2023
Sterile Processing and Distribution Technician
Orlando Regional Medical Center
08.2021 - 01.2022
Donor Services Representative
OneBlood
02.2018 - 12.2021
Logistical Fulfillment Specialist
Saks OFF 5TH
05.2017 - 06.2018
Sterile Processing Technician Training Program -
MedCerts
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