Dynamic and detail-oriented professional with 10+ years of experience across Customer Service, Insurance Claims, MIS Reporting, Procurement, and Backend Operations. Strong analytical thinker with excellent communication, problem-solving, and multitasking ability. Proven record of delivering accuracy, supporting operational efficiency, and ensuring timely completion of tasks in fast-paced environments. Dedicated team contributor committed to organizational growth and continuous learning.
Work History
Procurement Executive
Pioneer Elabs Ltd
Madhapur
Managed procurement activities including vendor communication and purchase orders.
Maintained inventory data and monitored stock requirements.
Prepared reports and supported backend finance operations.
Negotiated contracts with suppliers to secure favorable terms and conditions.
Analyzed procurement data to identify cost-saving opportunities and enhance efficiency.
Coordinated with internal teams to ensure alignment on procurement needs and timelines.
Managed supplier relationships to foster collaboration and resolve issues promptly.
Developed and implemented sourcing strategies to optimize supply chain processes.
Conducted market research to inform purchasing decisions and mitigate risks.
Established and managed supplier and vendor relationships.
Monitored all purchase requisitions and handled adjustments with vendors.
Created purchase orders and had each signed by production managers.
Conducted market research to gain insight into industry trends, informing effective purchasing decisions.
MIS Executive – Accounts & Finance Team
Big C Mobiles (Retail) Pvt. Ltd
Madhapur
Prepared MIS reports using Excel, V-Lookup & Pivot Tables.
Analyzed sales/finance data and presented insights to management.
Ensured data accuracy and performed reconciliation tasks.
Cultivated strong client relationships to enhance customer loyalty and retention.
Developed tailored solutions that addressed client needs, resulting in increased satisfaction.
Executed sales strategies to achieve quarterly targets and drive revenue growth.
Mentored junior team members on best practices for account management and sales techniques.
Analyzed market trends to identify new opportunities and inform strategic decision-making.
Central Provider Management – Motor Claims
Reliance General Insurance Ltd
Madhapur
Managed end-to-end motor insurance claims processing.
Coordinated with garages, hospitals, and internal teams for claim validation.
Prepared accurate claim reports and ensured compliance.
Supported backend operations for both health and motor claims.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked flexible hours across night, weekend, and holiday shifts.
Managed time efficiently in order to complete all tasks within deadlines.
Medical Camp Coordinator & Administrator
KIMS Hospital
Hyderabad
11.2025 - Current
Coordinated daily camp operations, ensuring smooth execution of activities and adherence to safety protocols.
Developed engaging programming for diverse age groups, enhancing participant satisfaction and educational outcomes.
Managed logistics for camp supplies, optimizing resource allocation and minimizing waste.
Collaborated with healthcare professionals to provide health screenings and wellness education during camp sessions.
Implemented feedback mechanisms to refine program offerings based on participant evaluations and suggestions.
Facilitated communication between staff, parents, and participants, addressing concerns promptly to promote a positive environment.
Trained new staff on operational procedures and best practices, fostering a cohesive team dynamic.
Led strategic planning initiatives to expand camp offerings, aligning programs with community health needs and interests.
Led groups of children safely through variety of camp activities.
Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
Maintained camper files, properly storing and maintaining personal information.
Trained staff in proper implementation of program systems, familiarizing with camp traditions and verifying basic knowledge of activities.
Complied with state licensing requirements under direction of program manager.
Collaborated with HR on hiring and onboarding staff, managing onboarding documents, and payroll oversight.
Implemented a comprehensive staff training program, ensuring all employees were well-versed in camp policies, procedures, and expectations.
Education
B.Com Computers - Bachelor of Commerce
North Maharashtra University
Jalgon
01-2009
Intermediate - 10+2
Government Junior College
Malakpet
01-2005
SSC - 10th Class
Sri Saraswathi High School
Karmanghat
01-2003
Skills
Customer Service (Voice & Non-Voice)
Motor Insurance Claims Processing
MIS Reporting & Financial Data Analysis
Procurement & Vendor Management
Excel (V-Lookup, Pivot Tables)
Backend Operations & Documentation
Problem-Solving & Decision-Making
LANGUAGES
English
Telugu
Hindi
Work History
01-2021
HOBBIES
Playing computer games, Watching & playing cricket
DECLARATION
I hereby declare that the information provided above is true and correct to the best of my knowledge. Place: Hyderabad Name: G. Mandeep Reddy