Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Chef
Kinzo
Frisco
04.2025 - Current
Prepared diverse menu items in a fast-paced kitchen environment.
Maintained cleanliness and organization of kitchen workstations.
Collaborated with team members to ensure timely meal service.
Assisted in inventory management and ingredient sourcing.
Participated in staff meetings to discuss menu planning and operational improvements.
Maintained a clean work environment by adhering to sanitation policies and procedures.
Customer Service Manager
Mr. Dumpling
Carrollton
08.2016 - 04.2025
Provided supply drives daily for the restaurant.
Collaborated with kitchen staff to ensure timely meal preparation and delivery.
Trained new employees on service standards and company policies for consistency.
Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
Assisted staff with resolving complex customer issues and implementing targeted solutions.
Responded to phone and online customer service requests within designated turnaround time to improve customer satisfaction ratings.