Gelaine Fleetwood-Kelley
Assistant Librarian
Gadsden,AL
Summary
Customer-centered Assistant Librarian successful at working with all types of personalities and thriving on providing top notch service. Knowledgeable in circulation procedures and payment processing. Offering successful career history comprising more than 36 years. Energetic Assistant Librarian offering wealth of experience in customer service, creating successful reading programs and interpersonal communications. Hardworking, compassionate and willing to go extra step to complete any task.
Energetic Assistant Librarian offering wealth of experience in customer service, creating successful reading programs and interpersonal communications. Hardworking, compassionate and willing to go extra step to complete any task.
Overview
18
18
years of post-secondary education
36
36
years of professional experience
Work History
Assistant Librarian
Gadsden Public Library
Gadsden, AL
04.1985 - Current
- Marketed library's many services to visitors and patrons through active communication.
- Answered questions from patrons and helped to find desired materials.
- Closely monitored front desk visitors to maintain secure and clean environment.
- Assisted patrons with library's computers and provided information on logging onto Internet.
- Placed books on proper shelves when returned to circulation.
- Answered patron questions in-person or by phone regarding library services and resources.
- Collected and processed fines on overdue library materials.
Education
Bachelor of Science - Social Work
Jacksonville State University
Jacksonville, AL 08.1992 - 08.2006
General Education
Gadsden State Community College
Gadsden, AL 05.1987 - 05.1990
Diploma - Medical Office Assistant
New World College of Business
Gadsden, AL 01.1981 - 01.1982
Skills
Computer assistance
undefinedInternet Research, Genealogy, and Reference
I enjoy doing basic Genealogy Research. I assist patrons in doing research on colleges, financial assistant and selecting a college major.
Timeline
Bachelor of Science - Social Work
Jacksonville State University
08.1992 - 08.2006
General Education
Gadsden State Community College
05.1987 - 05.1990
Assistant Librarian
Gadsden Public Library
04.1985 - Current
Diploma - Medical Office Assistant
New World College of Business
01.1981 - 01.1982
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