Gelawn Guyn
Georgetown
Summary
An ambitious, multi-tasking, dedicated, hard working criminal justice graduate who has exceptional leadership, plan execution, customer service and communication skills, and leadership I have a positive and follow-through attitude that will allow us to achieve company targets. Will prove to be an asset to the job.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business sales advisor
ADT Security
Lexington
09.2024 - Current
- Prospect new consumers
- Cold calling to schedule appointment
- Go door to door to build relationships
- Customer service
- Present a solid presentation
- Build units that fit a customers needs of security
Securitas Security Officer
Securitas
Georgetown
06.2021 - 08.2024
- Secure the area
- Perform sweeps
- Monitoring vehicles
- Costumer service
Asset Protection/Loss Prevention Manager
Macy's
Dayton
06.2018 - 06.2021
- Respond to customer and associate incidents to facilitate first aid and minimize company liability
- Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against the company
- Investigate criminal violations against the person or property of any customer or associate that is committed on company premises
- Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection Manager
- Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
- Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in training events
- Successfully complete all Asset Protection training requirements including CPR and First Aid and maintain personal certifications as required by law
- Conduct audits to ensure sales department compliance to merchandise exposure standards and asset protection policies
- Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Store Detective is summoned
- Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
- Responds to alarm conditions at assigned store
- Perform other duties as necessary
- Follow shortage programs and procedures
- Perform these functions in an efficient manner, as directed by the Supervisor
- Regular, dependable attendance and punctuality
Store Manager
GNC
Johnson City
08.2015 - 05.2016
- Enjoys interacting with customers and is committed to helping them choose the right products, as well as making recommendations based on your overall product knowledge and understanding of their needs
- Have a strong understanding and commitment of GNC's Vision and Values
- The ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential
- Strong team building, leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management
- Verify the delivery of all merchandise to the
- Ensure full understanding of all store communications including product information, advertising, promotions and other marketing initiatives
- Ability to multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
- Partner with Loss Prevention to ensure adherence to GNCs policies and procedures
Store Manager
Citi Trends
Cincinnati
10.2012 - 08.2015
- Completes store operational requirements by scheduling and assigning employees
- Following up on work results
- Maintains store staff by recruiting, selecting, and training employees
- Managing budgets
- Maintaining statistical and financial records
- Make sure the store is ran properly
- Reach sales goals
- Give great customer service
- Provide a positive environment
- Take responsibility
- Strong communication skills
Assistant Store Manager
Citi Trends
Cincinnati
08.2011 - 10.2012
- Provide customers service
- Supervise the employees
- Make sure the store is running smoothly
- Be a great leader
- Coordinate and oversee the planning, organizing, and delegating of work among staff
- Create employee schedules
- Hire new employees
- Make sure all store policies, procedures, and controls are followed
Education
Masters Degree - Sports Administration
East Tennessee State University
East, Tennessee, USBachelors Degree - Criminal Justice
University Of Cincinnati
High School Diploma -
Scott County High School
Skills
- Flexible
- Physical Conditioning
- Competitive
- Detail and goal oriented
- Facilitating group discussion
- Costumer service
- Team player
- Highly dependable
- Leadership
- Problem Solving
- Fast learner/fast paced
- Customer focus
- Deductive reasoning
- Multi-tasker
- Effective Communication
- Talent
- Execution/Time management
- Decision Making/Critical Thinking
- Adaptable to change
- Accuracy
- Development
Certification
First Aid Certification, 09/01/24, 09/30/26
Willing To Relocate
Lexington, KY
Personal Information
Authorized To Work: US
Timeline
Business sales advisor
ADT Security
09.2024 - Current
Securitas Security Officer
Securitas
06.2021 - 08.2024
Asset Protection/Loss Prevention Manager
Macy's
06.2018 - 06.2021
Store Manager
GNC
08.2015 - 05.2016
Store Manager
Citi Trends
10.2012 - 08.2015
Assistant Store Manager
Citi Trends
08.2011 - 10.2012
Masters Degree - Sports Administration
East Tennessee State University
Bachelors Degree - Criminal Justice
University Of Cincinnati
High School Diploma -
Scott County High School