Summary
Overview
Work History
Education
Skills
Certification
Willing To Relocate
Personal Information
Timeline
Generic

Gelawn Guyn

Georgetown

Summary

An ambitious, multi-tasking, dedicated, hard working criminal justice graduate who has exceptional leadership, plan execution, customer service and communication skills, and leadership I have a positive and follow-through attitude that will allow us to achieve company targets. Will prove to be an asset to the job.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Business sales advisor

ADT Security
Lexington
09.2024 - Current
  • Prospect new consumers
  • Cold calling to schedule appointment
  • Go door to door to build relationships
  • Customer service
  • Present a solid presentation
  • Build units that fit a customers needs of security

Securitas Security Officer

Securitas
Georgetown
06.2021 - 08.2024
  • Secure the area
  • Perform sweeps
  • Monitoring vehicles
  • Costumer service

Asset Protection/Loss Prevention Manager

Macy's
Dayton
06.2018 - 06.2021
  • Respond to customer and associate incidents to facilitate first aid and minimize company liability
  • Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against the company
  • Investigate criminal violations against the person or property of any customer or associate that is committed on company premises
  • Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection Manager
  • Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence
  • Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in training events
  • Successfully complete all Asset Protection training requirements including CPR and First Aid and maintain personal certifications as required by law
  • Conduct audits to ensure sales department compliance to merchandise exposure standards and asset protection policies
  • Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Store Detective is summoned
  • Works on special assignments, investigations, and surveillance as directed by Store Asset Protection Manager
  • Responds to alarm conditions at assigned store
  • Perform other duties as necessary
  • Follow shortage programs and procedures
  • Perform these functions in an efficient manner, as directed by the Supervisor
  • Regular, dependable attendance and punctuality

Store Manager

GNC
Johnson City
08.2015 - 05.2016
  • Enjoys interacting with customers and is committed to helping them choose the right products, as well as making recommendations based on your overall product knowledge and understanding of their needs
  • Have a strong understanding and commitment of GNC's Vision and Values
  • The ability to achieve and exceed personal sales and productivity goals, while helping sales associates to realize their sales potential
  • Strong team building, leadership, and managerial skills, such as giving feedback to store associates regarding work performance on an on-going basis, recruiting, hiring, and performance management
  • Verify the delivery of all merchandise to the
  • Ensure full understanding of all store communications including product information, advertising, promotions and other marketing initiatives
  • Ability to multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
  • Partner with Loss Prevention to ensure adherence to GNCs policies and procedures

Store Manager

Citi Trends
Cincinnati
10.2012 - 08.2015
  • Completes store operational requirements by scheduling and assigning employees
  • Following up on work results
  • Maintains store staff by recruiting, selecting, and training employees
  • Managing budgets
  • Maintaining statistical and financial records
  • Make sure the store is ran properly
  • Reach sales goals
  • Give great customer service
  • Provide a positive environment
  • Take responsibility
  • Strong communication skills

Assistant Store Manager

Citi Trends
Cincinnati
08.2011 - 10.2012
  • Provide customers service
  • Supervise the employees
  • Make sure the store is running smoothly
  • Be a great leader
  • Coordinate and oversee the planning, organizing, and delegating of work among staff
  • Create employee schedules
  • Hire new employees
  • Make sure all store policies, procedures, and controls are followed

Education

Masters Degree - Sports Administration

East Tennessee State University
East, Tennessee, US

Bachelors Degree - Criminal Justice

University Of Cincinnati

High School Diploma -

Scott County High School

Skills

  • Flexible
  • Physical Conditioning
  • Competitive
  • Detail and goal oriented
  • Facilitating group discussion
  • Costumer service
  • Team player
  • Highly dependable
  • Leadership
  • Problem Solving
  • Fast learner/fast paced
  • Customer focus
  • Deductive reasoning
  • Multi-tasker
  • Effective Communication
  • Talent
  • Execution/Time management
  • Decision Making/Critical Thinking
  • Adaptable to change
  • Accuracy
  • Development

Certification

First Aid Certification, 09/01/24, 09/30/26

Willing To Relocate

Lexington, KY

Personal Information

Authorized To Work: US

Timeline

Business sales advisor

ADT Security
09.2024 - Current

Securitas Security Officer

Securitas
06.2021 - 08.2024

Asset Protection/Loss Prevention Manager

Macy's
06.2018 - 06.2021

Store Manager

GNC
08.2015 - 05.2016

Store Manager

Citi Trends
10.2012 - 08.2015

Assistant Store Manager

Citi Trends
08.2011 - 10.2012

Masters Degree - Sports Administration

East Tennessee State University

Bachelors Degree - Criminal Justice

University Of Cincinnati

High School Diploma -

Scott County High School
Gelawn Guyn