Gelena Baker
City Winery
Thornton,PA
1
Language
1
Certification
5
years of professional experience
Recent graduate with foundational knowledge in Recreational Therapy and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Work History
Server
1 Year 3 Months- Managed order processing and customer interactions using Toast POS to optimize service efficiency and responsiveness.
- Leveraged extensive wine expertise to elevate customer experience and facilitate informed selections.
- Applied expertise in alcohol regulations to educate staff and uphold industry standards.
- Operated Toast POS platform to manage sales transactions and facilitate inventory tracking.
Host
1 Year 3 Months- Welcomed guests, ensuring a positive first impression and seamless entry experience.
- Managed reservations and seating arrangements, optimizing guest flow during peak hours.
- Provided exceptional customer service by addressing inquiries and resolving concerns efficiently.
Intern
1 Year 3 Months- Planned, implemented, and evaluated individualized and group recreational therapy interventions to enhance community integration, leisure skills, social interaction, and independent living for clients.
- Facilitated adaptive recreation activities such as hiking, snowshoeing, arts and crafts, fitness, cooking, music, and community outings to promote client engagement and enjoyment.
- Developed measurable treatment goals, progress notes, and behavior documentation, ensuring program evaluations met professional standards.
- Collaborated with an interdisciplinary team to support client-centered treatment plans and promote meaningful participation in community-based programming.
- Utilized positive behavior support strategies, prompting techniques, and reinforcement systems to increase engagement, independence, and successful participation.
Office Assistant
2 Years- Coordinated office activities and maintained organized filing systems for improved efficiency.
- Trained new staff on office protocols and software applications to ensure consistency in operations.
- Developed and maintained strong relationships with vendors to facilitate procurement of office supplies.
Intern
1 Year 3 Months- Planned and facilitated individual and group recreational activities for older adults in long-term care and short-term rehabilitation.
- Facilitated resident participation in therapeutic recreation programs such as arts and crafts, games, exercise, music, holiday events, and social activities to promote engagement and well-being.
- Adapted activities to meet residents' physical, cognitive, and emotional abilities while promoting independence and meaningful engagement.
- Developed positive therapeutic relationships with residents, fostering social interaction and enhancing their quality of life.
- Coordinated transportation for residents to and from activity programs, ensuring their safety and comfort throughout.
Front Desk Concierge
1 Month- Provided assistance to residents and visitors, addressing inquiries and resolving issues promptly.
- Developed strong relationships with residents, fostering an inclusive and supportive environment.
Front Desk Concierge
1 Month- Managed guest check-in and check-out processes, ensuring a smooth experience for all residents.
Waitress
1 Year 5 Months- Provided exceptional customer service, ensuring a welcoming dining experience for residents and guests.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new team members on menu offerings, service standards, and operational procedures.
Education
Bachelor of Science - Recreational Therapy
- Best Buddies Organization Member
- Recreational Therapy Student Association Member
High School - Recreational Therapy
Skills
Disability services
Program development
Relationship building
Customer service
Recreation program development
Care planning
Care plans
Certification
- Driver's License
- CPR Certification October 2024 to October 2026 American Heart Association
- BLS Certification
- First Aid Certification
- Non-CDL Class C
Languages
English
Timeline
Server
City Winery
04.2025 - 07.2026Read More
Host
City Winery
04.2025 - 07.2026Read More
Intern
Ascendigo Autism Services, Inc.
01.2025 - 04.2026Read More
Front Desk Concierge
Morningside House of Exton
06.2024 - 07.2024Read More
Front Desk Concierge
Morningside House of Towamencin
06.2024 - 07.2024Read More
Office Assistant
Temple University
01.2024 - 01.2026Read More
Intern
St. Monica's Senior Living
01.2024 - 04.2025Read More
Waitress
Brandywine Living
08.2021 - 01.2023Read More
Cinnaminson High School
High School from Recreational Therapy
Read More
Temple University
Bachelor of Science from Recreational Therapy
Read More