Adalie Pizza
Salt Lake City,UT
Summary
Currently, I am a dedicated server with a proven track record of delivering exceptional customer satisfaction and fostering teamwork. I communicate with my team effectively and efficiently, allowing more time to focus on serving and selling. Because of these skills, I can better navigate issues and crises by rerouting and finding solutions to problems before they become larger than they need to be. With serving, I constantly remember small details about people's orders in my head and on paper, making me very detail-oriented and organized. Working in a chaotic, ever-changing environment makes it so I handle whatever's thrown at me, and I'm sure I would do even better than I already do in a more consistent environment.
Overview
4
4
years of professional experience
Work History
Server
Original Pancake House
Midvale, Utah
06.2024 - Current
- Delivered exceptional customer service in fast-paced dining environment, fostering positive guest experiences.
- Provided exceptional service to a high volume of daily customers.
- Ranked among top 5% of servers state-wide for sales performance, contributing to restaurant's overall success.
- Resolved customer complaints promptly to enhance their overall dining experience.
- Recommended menu items based on customer preferences and dietary needs.
- Collaborated with team members to ensure smooth service during peak hours.
- Trained new servers on restaurant procedures and service standards.
- Processed customer orders using point-of-sale systems.
- Assisted kitchen staff by communicating order statuses and special requests.
Supervisor and Cashier
Maxwell's East Coast Eatery
South Jordan, Utah
06.2022 - 12.2025
- Supervised daily operations to enhance service delivery and customer satisfaction.
- Developed staff schedules for optimal coverage during peak hours to meet customer demand.
- Trained staff on food safety practices and proper handling techniques to ensure compliance and safety.
- Collaborated with kitchen staff to streamline food preparation processes.
Rock Climbing Instructor
Gallaudet University
Washington, District of Columbia
06.2024 - 01.2025
- Instructed students in rock climbing techniques and safety practices, enhancing their skills and ensuring a safe climbing environment.
- Performed general maintenance tasks, including cleaning holds and checking bolts for wear, contributing to safety and upkeep of the climbing facility.
- Facilitated team-building activities, fostering improved communication and collaboration among participants.
Education
High School Diploma -
Herriman High School
Herriman, UT06-2023
Partial College Completion - English And Linguistics
Gallaudet University
Washington, DCSkills
- Time Management Skills
- Teamwork Mentality
- Effective communication
- Crisis Management
- Strong ASL and English communication
- Leadership
- People Person
- Disability Services
Timeline
Server
Original Pancake House
06.2024 - Current
Rock Climbing Instructor
Gallaudet University
06.2024 - 01.2025
Supervisor and Cashier
Maxwell's East Coast Eatery
06.2022 - 12.2025
High School Diploma -
Herriman High School
Partial College Completion - English And Linguistics
Gallaudet University