Yasmine Banks
Portsmouth,VA
Summary
Highly professional and enthusiastic server with several years of customer service and increasing responsibilities, who possess strong work ethic and leadership skills. Knowledge in restaurant serving; customer-focused and dedicated to maintaining restaurant and food industry standards. Able to effectively communicate with all levels of responsibility.
Overview
9
9
years of professional experience
Work History
Server
29th & Green
Hampton, VA
03.2024 - 03.2025
- Provided exceptional customer service to enhance dining experience and foster guest satisfaction.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Managed multiple tables efficiently, demonstrating strong multitasking abilities in a fast-paced environment.
- Trained new servers on menu items, service protocols, and customer engagement techniques.
Veterinary Technician
Pooler Veterinary Hospital
Bloomingdale, GA
05.2021 - 01.2024
- Administered vaccinations and medications, ensuring compliance with veterinary protocols.
- Monitored patient vitals during surgical procedures, enhancing safety and recovery outcomes.
- Assisted in diagnostic imaging, improving accuracy of assessments for treatment plans.
- Trained and mentored junior staff on best practices and emergency procedures.
Life Insurance Agent
LIBERTY NATIONAL
Richmond Hill, GA
01.2021 - 04.2021
- Licensed life insurance agent.
- Performed needs analysis clients on best plan.
- Calculated premiums and establish payment method.
- Called on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
- Customized insurance programs to suit individual customers.
- Presented a variety of mortgage insurance and life insurance products in the comfort of the client’s home.
- Protected families with Whole life policies, Term life policies, and supplemental benefits.
- Customer service, call clinic, booking appointments—both in person and virtual.
- Conducted virtual appointments, work remote.
Certified Veterinary Assistant
LIBERTY VETERINARY MEDICAL CENTER
Hinesville, GA
08.2018 - 01.2020
- Aug 2018-Nov 2019 —went to school online to get certified.
- Nov 2019-Jan 2020 —did an externship inside the clinic.
- Assistant to Doctor on staff with helping maintain the flow of patients.
- Carrying out or setting up procedures that do not require veterinarian or vet tech assistance.
- Prepare medication for patients.
- Following hospital standards that keep pets safe, and the treatment areas, exam rooms, and labs clean and organized.
- Responsibilities in managing and maintaining boarding pets’ daily functions, medication, and environment.
- Educate pet owners on healthy and correct ways to care for cats and dogs.
- Customer service, complete call backs to clients.
- Exam/x-ray patients.
- Take descriptive and detailed notes on patients.
Logistics Analyst
UNITED STATES ARMY
Hinesville, GA
11.2015 - 08.2019
- Monitored inventory level requirements diligently and worked to ensure a minimum stock level for all materials are maintained.
- Trained and oriented new personnel in the proper operation of all courier systems.
- Conducted studies, reviews, and provides analyses of logistics and maintenance postures and operational readiness.
- Ensured compliance with iso standards, including training and use of standard procedures and work instructions, records management, collection and analysis of incident reporting.
- Exhibited strategic leadership and foresight in support of long-range sales growth.
- Provide Battalion-level guidance on logistical matters for the Command.
Education
Licensed - GA Life, Accident & Sickness Agent
Georgia Insurance Department—XCEL Solutions
Savannah, GA04.2021
Certified Veterinary Assistant - undefined
Animal Behavior College
Santa Clarita, CA01.2020
Skills
- Inventory Management
- Menu knowledge
- Cash handling
- Complex Problem solving
- Customer Service
- Communication Skills
- Computer Skills
- Organizational Skills
- Time Management Skills
- People Skills
- Adaptability
- Attention to detail
- Multitasking
- Strong work ethic
- Leadership Skills
- Collaboration Skills
- Technology: Global Combat Support System- Army
- Project Management
Timeline
Server
29th & Green
03.2024 - 03.2025
Veterinary Technician
Pooler Veterinary Hospital
05.2021 - 01.2024
Life Insurance Agent
LIBERTY NATIONAL
01.2021 - 04.2021
Certified Veterinary Assistant
LIBERTY VETERINARY MEDICAL CENTER
08.2018 - 01.2020
Logistics Analyst
UNITED STATES ARMY
11.2015 - 08.2019
Certified Veterinary Assistant - undefined
Animal Behavior College
Licensed - GA Life, Accident & Sickness Agent
Georgia Insurance Department—XCEL Solutions