Gelita Arcenas
Kizer Care Home
Stockton,CA
23
years of professional experience
Dedicated professional with strong customer service skills, adept at maintaining cleanliness and organization in various environments. Committed to enhancing guest experiences through attention to detail and effective teamwork.
Work History
Housekeeper
11 Months- Maintained cleanliness and organization in resident rooms and common areas.
- Assisted with laundry services, ensuring timely turnover of linens and personal items.
- Utilized cleaning supplies and equipment according to safety protocols and guidelines.
- Supported meal preparation by sanitizing kitchen areas before and after service.
- Adapted quickly to changing priorities while maintaining attention to detail in daily tasks.
- Reported maintenance issues promptly to ensure a safe environment for residents and staff.
- Employed effective time management skills to complete daily cleaning schedules efficiently.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Dental Secretary
6 Years 2 Months- Coordinated patient scheduling to optimize appointment flow and minimize wait times.
- Managed patient records using dental software, ensuring accuracy and confidentiality.
- Processed insurance claims and verified coverage for efficient billing operations.
- Assisted patients with inquiries, enhancing overall customer service experience.
- Developed office procedures that improved administrative efficiency and workflow management.
- Maintained an organized reception area, creating a welcoming environment for patients upon arrival.
- Assisted in optimizing appointment scheduling systems to minimize wait times and maximize dentist availability.
- Coordinated referrals to other specialists, ensuring continuity of care for all patients.
Education
High School Diploma
Skills
Teamwork
Housekeeping
Customer service
Customer service-focused
Customer-oriented
Supply inventory management
Timeline
Housekeeper
Kizer Care Home
09.2025 - CurrentRead More
Dental Secretary
Bernardo Orthodontics
03.2003 - 05.2009Read More
Rival High School
High School Diploma
Read More