Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gelsey Ortiz

Vallejo,CA

Summary

Bilingual (English/Spanish) and dedicated healthcare professional with comprehensive experience in clinical and administrative roles. Currently completing the LVN program, with hands-on expertise in patient care, medical procedures, and office management. Passionate about delivering compassionate, high-quality care in fast-paced environments while contributing to positive patient outcomes and supporting healthcare teams.

Overview

3
3
years of professional experience

Work History

Sr. Operational Administrator

FedEx Ground
Fairfield, CA
10.2021 - Current
  • Managed daily operations and workflow for a team of 200 employees
  • Developed and implemented new policies and procedures to improve efficiency
  • Coordinated and oversaw various projects from initiation to completion
  • Facilitated communication between different departments to ensure alignment
  • Trained and mentored new staff members to enhance performance and productivity
  • Analyzed data and generated reports to support data-driven decision-making
  • Ensured compliance with regulatory requirements and company guidelines
  • Resolved conflicts and escalated issues to senior management when needed

Medical Assistant

La Clinica de La Raza
Vallejo, CA
05.2023 - 09.2023
  • Assisted physicians with physical examinations and procedures.
  • Administered medications as directed by healthcare provider.
  • Performed venipuncture and collected lab specimens for testing.
  • Maintained accurate and detailed patient records.
  • Provided patient education on treatment plans and medications.
  • Ensured compliance with HIPAA regulations and clinic policies.

Medical Assistant Extern

Solano Primary Care Medical Group
Vallejo, CA
06.2022 - 07.2022
  • Administered and managed patient medications and treatments in a fast-paced healthcare setting.
  • Maintained thorough medical records and documentation of patient vitals and conditions.
  • Assisted with scheduling patient appointments, referrals, and updating medical histories.
  • Collaborated with a multidisciplinary team of healthcare professionals to coordinate patient care.

Education

Certificate - Vocational Nursing

Contra Costa Medical Career College
02-2025

Certificate - Medical Assistant

Contra Costa Medical Career College
07-2022

High School Diploma -

Mare Island Technology Academy
2 Positive Pl Vallejo, CA
06-2018

Skills

  • Bilingual: English and Spanish
  • Basic Life Support (BLS) and First Aid Certified
  • EKG, urinalysis, and CLIA-waived testing
  • Medical Charting and Records Management
  • HIPAA & OSHA Compliance
  • Minor Office Surgery and Medical Asepsis
  • Pediatric and adult patient care
  • Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
  • Patient Education and Health Maintenance
  • Venipuncture and injections
  • Tracheostomy care
  • Medication Administration

Timeline

Medical Assistant

La Clinica de La Raza
05.2023 - 09.2023

Medical Assistant Extern

Solano Primary Care Medical Group
06.2022 - 07.2022

Sr. Operational Administrator

FedEx Ground
10.2021 - Current

Certificate - Vocational Nursing

Contra Costa Medical Career College

Certificate - Medical Assistant

Contra Costa Medical Career College

High School Diploma -

Mare Island Technology Academy

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Gelsey Ortiz