Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

GEM JONES

Dallas,Texas

Summary

I have excellent communication and interpersonal skills which allows me to effectively be able to contribute to teamwork.Im excited contribute and to become more knowledgeable adapt and be passionate while making a positive impact.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Driver Heler

Penskee
10.2024 - Current
  • Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
  • Exhibited good attendance, work habits, and willingness to learn job functions.
  • Prevented damage to packages and products by correctly securing loads.
  • Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
  • Lifted and carried packages weighing up to Number pounds.
  • Assisted drivers with navigation, ensuring accurate and prompt deliveries for clients.
  • . Upheld company values through excellent customer service skills while addressing client inquiries or concerns regarding their deliveries.
  • Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
  • Maintained a safe work environment by adhering to safety protocols during loading and unloading tasks.
  • Assisted driver with product or package deliveries to residential and commercial locations.

Urinalysis Technician

Recovery Solutions Monitoring
07.2023 - Current
  • I collect urine from probationers for drug testing.
  • Documented service and installation actions by completing forms and reports.
  • Current Position

Plasma Center Technician/Donor Center Technician

CSL Plasma
03.2023 - 10.2024
  • Assisted in training new technicians, sharing best practices to ensure consistent quality across the team.
  • Ensured smooth operations by communicating regularly with management regarding any issues or improvements needed within the center.
  • Contributed to continuous improvement efforts through participation in staff meetings, trainings, and workshops.
  • Performed precise plasma collection procedures, ensuring donor comfort and minimizing adverse reactions.
  • Ensured proper storage and handling of collected plasma samples, maintaining the integrity of the product to be used for life-saving treatments.
  • Enhanced donor safety by conducting thorough pre-donation screenings and health assessments.
  • Monitored vital signs continuously throughout the donation process, promptly addressing any fluctuations or concerns as they arose.
  • Prepared clear reports reflecting trends observed within collected data, informing center management about potential areas for improvement.

Meat Department/Inventory Clerk

Walmart
09.2022 - 06.2023
  • Stocked the meat wall created labels ensured quality of meat. Provided customer service by completing assigned handheld device and modular activities. Records purchases, maintains database, performs physical count of inventory, and reconciles actual stock count to computer-generated reports receive and unpack.
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
  • Responded quickly to meet customer needs and resolve problems.
  • Committed to delivering excellent customer service while working in a fast-paced environment.
  • Focused on learning new skills and staying updated with industry changes.
  • Provided efficient and courteous service to customers at all times.
  • Met deadlines while maintaining high-quality deliverables.

Sorter/Package Handler

Staff-mark
11.2022 - 01.2023
  • Worked for Bath and Body Works as a seasonal temp

Sales Associate

Foot Locker
03.2021 - 08.2022
  • Helped customers with product information and sales
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Assisted customers with product selection to ensure customer satisfaction.
  • Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
  • Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
  • Organized merchandise displays to promote higher levels of customer engagement.
  • Handled customer complaints and inquiries in a courteous and efficient manner.

Cashier/Customer Service

Accesso
02.2020 - 10.2021
  • Educated customers about flash pass promotions, kept checkout areas clean, greeted customers
  • Operated cash register and accurately processed payments, returns, and exchanges.
  • Built and maintained positive working relationships with co-workers.
  • Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
  • Provided excellent customer service by greeting customers and offering assistance.

Education

Health / Phlebotomy

Ce Global Health Education Inc
Garland, Texas

Skills

  • Computer literacy
  • Customer service
  • Basic math
  • Sales
  • Computer skills
  • Cashiering
  • Communication skills
  • Cash handling
  • Microsoft excel
  • Time management
  • Organizational skills
  • Leadership
  • Inventory control
  • Hard working willing to learn dependable reliable

Certification

BLS Certified

Timeline

Driver Heler

Penskee
10.2024 - Current

Urinalysis Technician

Recovery Solutions Monitoring
07.2023 - Current

Plasma Center Technician/Donor Center Technician

CSL Plasma
03.2023 - 10.2024

Sorter/Package Handler

Staff-mark
11.2022 - 01.2023

Meat Department/Inventory Clerk

Walmart
09.2022 - 06.2023

Sales Associate

Foot Locker
03.2021 - 08.2022

Cashier/Customer Service

Accesso
02.2020 - 10.2021

Health / Phlebotomy

Ce Global Health Education Inc

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