Gema Campa
El Paso
Summary
Dedicated social services worker with over two years of experience in specializing in crisis intervention and resource management for vulnerable populations. Proven track record of improving clients outcomes through meticulous case review and effective coordination with family members. Adept at navigating complex situations with compassion and decisiveness, contributing to the success of social services initiatives.
Highly communicative individual identifies issues and make the best decisions regarding course of treatment. Disciplined Caseworker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families.
Overview
5
5
years of professional experience
Work History
Case Review FOCM
The Providencia Group
06.2024 - Current
- Review cases submitted by a Unification Specialist to ensure they are in alignment with policy and procedures
- Responsible for sending back any incomplete or incorrect cases for the Unification Specialist to revise and resubmit
- Identifies violations of company’s and client’s policies and ensures small corrections are made by the appropriate Unification Specialist
Unification Specialist
The Providencia Group
03.2024 - 06.2024
- Initiate, coordinate, and maintain direct contact with unaccompanied child refugees and their family members while the minor is in ORR care, while efficiently working to safely release the minor from client care and reunify the child with its family
- Complete all assessments with minor and family/sponsors, in accordance with policies and procedures
- Identify and process potential sponsors
- Help the sponsor to complete all required forms and submit documentation
- Attend all case staffing discussions, training, and other meetings as part of the minor’s care team, providing status updates and collaborating with other stakeholders
- Ability to handle crisis intervention, conflict, confrontation, or other complex people situations with compassion and decisiveness
Victim Advocate
Center Against Sexual and Family Violence
04.2022 - 03.2024
- Conducts intake and assessments for victims of domestic violence and sexual assault
- Participates in hospital accompaniment for survivors of sexual assault during forensic examinations in participating hospitals
- Conducts educational support groups for survivors
- Participates in court accompaniments, victim statements with law enforcement, and provides services for El Paso County Jail Annex
Client Service Specialist
Center Against Sexual and Family Violence
07.2020 - 04.2022
- Provides knowledgeable service and support for all client needs
- Conducts intake and assessments at initial interviews
- Participates in hospital accompaniment for victims of sexual assault
Education
Bachelor of Arts - Criminal Justice
The University of Texas at El Paso
El Paso, TX05.2022
Associates of Arts - Criminal Justice
El Paso Community College
El Paso, TX01.2020
High School Diploma - undefined
Mountain View High School
El Paso, TX05.2017
Skills
- Client confidentiality
- Research
- Case management software
- Assessment skills
- Highly effective communication
- Case file documentation
- Client advocacy
- Issue identification and resolution
Timeline
Case Review FOCM
The Providencia Group
06.2024 - Current
Unification Specialist
The Providencia Group
03.2024 - 06.2024
Victim Advocate
Center Against Sexual and Family Violence
04.2022 - 03.2024
Client Service Specialist
Center Against Sexual and Family Violence
07.2020 - 04.2022
Associates of Arts - Criminal Justice
El Paso Community College
High School Diploma - undefined
Mountain View High School
Bachelor of Arts - Criminal Justice
The University of Texas at El Paso
Similar Profiles
Rose Mary VallesRose Mary Valles
Case Review Speicalist at The Providencia GroupCase Review Speicalist at The Providencia Group
Haydee FuentesHaydee Fuentes
Supervisor Clinical Call Specialist at The Providencia GroupSupervisor Clinical Call Specialist at The Providencia Group
Vanessa I. DelgadoVanessa I. Delgado
Unification Specialist I at The Providencia GroupUnification Specialist I at The Providencia Group