Gema Espinoza
American Canyon,CA
Summary
Driven leader with a track record of exceeding sales targets at Kay Jewelers through effective team management and pipeline development. Skilled in records management and training, I excel in creating efficient workflows and fostering professional growth. Leveraging technical knowledge and sales support skills, I consistently enhance team performance and achieve significant results. Assistant Supervisor with over 20 years of experience in a hospital work environments where staff management and customer service were priority. Trained and developed exceptional team that delivered on corporate goals and met benchmarks for customer satisfaction.
Overview
26
26
years of professional experience
Work History
Asst. Supervisor
Kaiser Permanente
07.2000 - Current
- Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Submitted documentation and reports to upper management.
- Worked with management team to implement proper division of responsibilities.
Sales Representative Team Leader
Kay Jewelers
03.1998 - 07.2000
- Organized monthly sales meetings to review progress, set goals, and discuss areas for improvement among the team members.
- Exceeded sales targets consistently with effective management of leads, pipeline development, and closing deals.
- Established a positive work environment through clear communication, encouragement, and recognition of achievements.
- Actively participated in industry conferences as both an attendee and speaker to further develop professional network connections.
Education
High School Diploma -
South Miami High
6856 SW 53rd St, Miami, FL, 3315506.1997
Skills
- Records Management
- Training and mentoring
- Technical knowledge
- Sales Support
Timeline
Asst. Supervisor
Kaiser Permanente
07.2000 - Current
Sales Representative Team Leader
Kay Jewelers
03.1998 - 07.2000
High School Diploma -
South Miami High
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