GEMA GARCIA RODRIGUEZ
FPO,AP
Summary
Diligent and organized in handling materials, counting stock and distributing items. Flexes smoothly between different back-end and customer-facing requirements. Learns quickly, manages time well and stays calm under pressure. Focused team player and reliable employee. Customer service-oriented and committed to quality assurance. Pursuing a role where hard work and dedication will be highly valued.
Overview
21
21
years of professional experience
Work History
Sales Associate
Navy Exchange
10.2023 - 02.2024
- Organized over 50 racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Efficiently handled five thousand dollars in cash weekly through transactions while adhering to company cash handling policies. Ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Merchandise Stocker
Walmart
07.2023 - 10.2023
- Reduced stock discrepancies by 100% with zero discrepancies. Diligently documenting incoming shipments and reporting any variances to management.
- Maximized stock efficiency with proper rotation methods, minimizing expired or damaged items. This in turned saved Walmart thousands of dollars.
- Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
- Maintained a safe work environment by adhering to company safety guidelines during stocking activities.
Operator
Staffmark Temp Agency
02.2023 - 06.2023
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
Production Line Worker
Thermo Fisher
03.2022 - 11.2022
- Attentive production line worker with a high efficiency ability to multitask.
- Critical thinker able to
lift and carry loads up to 80 pounds and ensure production compliance with environmental codes and company standards. - Diligent worker passionate about maintaining the highest rates of productivity and accuracy.
- Maintained a clean and organized workspace, adhering to 5S principles for optimal efficiency and safety.
Fulfillment Associate
Amazon
11.2021 - 02.2022
- Assisted in the training of new five fulfillment associates, sharing best practices and offering support as needed.
- Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
- Exceeded leadership expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling over a 1,000 orders daily within tight deadlines.
Sales Associate
Dollar Tree
04.2021 - 10.2021
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Streamlined checkout process, significantly reducing wait times and improving customer satisfaction.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
Stocker, Customer Service
AFFES
06.2015 - 08.2015
- Primary responsibilities included were to perform inventory control, such as counting, and stocking merchandise.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Answered customer questions and provided detailed product information.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
Stocker, Shift Supervisor
Supermercados DIA
04.2007 - 10.2010
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
Private Nursing Assistant (CNA)
Sadie Davidson
01.2003 - 01.2007
- Assisted patients with daily living activities, promoting independence and wellbeing.
- Enhanced patient comfort by providing compassionate and attentive care.
- Facilitated smooth transitions between shifts by providing thorough handoff reports to incoming nursing staff members.
- Improved patient satisfaction ratings by consistently exceeding expectations for attentive care.
- Provided emotional support to patients and their families, fostering a positive environment during difficult times.
Education
High School -
PUERTO DE SANTA MARIA HIGH SCHOOL
Puerto De Santa Maria, Spain06.1998
Skills
- Willing to Learn
- Positive Attitude
- Customer Service
- Punctual and Reliable
- Flexible Schedule
Shift Preference
- Full-Time
- Part-Time
Additional Information
I'm a military spouse looking to enhance my knowledge and trades within your organization.
Desired Location
Camp Foster Military Base
Okinawa, Japan
Contact Information
Mrs. Gema Garcia Rodriguez
PSC 557 Box 375
FPO AP 96379
Cell: +81 6868 7365
Email: gema.moodyesp@gmail.com
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Navy Exchange
10.2023 - 02.2024
Merchandise Stocker
Walmart
07.2023 - 10.2023
Operator
Staffmark Temp Agency
02.2023 - 06.2023
Production Line Worker
Thermo Fisher
03.2022 - 11.2022
Fulfillment Associate
Amazon
11.2021 - 02.2022
Sales Associate
Dollar Tree
04.2021 - 10.2021
Stocker, Customer Service
AFFES
06.2015 - 08.2015
Stocker, Shift Supervisor
Supermercados DIA
04.2007 - 10.2010
Private Nursing Assistant (CNA)
Sadie Davidson
01.2003 - 01.2007
High School -
PUERTO DE SANTA MARIA HIGH SCHOOL
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