Gema Rodriguez

Accounts Payable

• Maintained clean and organized files by keeping accounts payable records up-to-date.
• Processed payments and documents such as invoices, journal entries with efficiency and accuracy.
• Communicated with suppliers to reconcile invoice payments and/or any adjustments.
• Created Purchase Orders and processed receivers in system on all products received from vendors.
• Reviewed Account Payable aging report weekly to settle and applied payments.

Accounts Receivable

• Prepared and mailed invoices to customers, processed payments and documented account updates.
• Answered customer questions and concerns and sought through outstanding payment accounts to resolution.
• Reconciled account information and reported figures in general ledger by company to bank account statements each week.
• Posted cash and check receipts by entering and verifying transactions from deposits and lockboxes.
• Assisted controller with month-end journal entries, bank reconciliations and general ledger accounts.

Human Resources Assistant

• Processed payrolls on regular basis for more than 60 employees nationally.
• Verified timekeeping records and handled any discrepancies with employees.
• Delivered friendly assistance with new hires throughout interviewing and hiring process.
• Helped employees register for benefits programs using online portals.
• Compiled employee records from individual departments to maintain central files.
• Converted employee status from temporary to permanent.
• Responded to employee questions and requests for information in timely and knowledgeable fashion.

Office Manager

• Maintained computer and physical filing systems.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Closely coordinated with Finance, Operations and Customer Service Department.
• Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
• Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.

Customer Service Department

• Completed accurate order entry and data verification.
• Processed and handled customer complaints, answering questions and providing alternative solutions.
• Documented shipping information for orders and tracked packages when necessary.

Accounts Payable Assistant

• Kept vendor files accurate and up-to-date to expedite payment processing.
• Maintained relationships with vendors and managed invoices for all products.
• Processed invoices and journal entries with efficiency and accuracy.