Work Experience
Gembi Stavileci
Operations Manager
McKinney,TX
Summary
Seasoned management professional successful at establishing excellent working relationships with customers, employees, vendors and contractors.
Overview
10
10
2
2
Languages: English & Albanian
Work History
Business Operations Manager
Walmart
03.2019 - Current
- Streamlined business processes by analyzing current procedures and implementing necessary improvements.
- Increased overall efficiency by automating repetitive tasks and optimizing workflow.
- Managed cross-functional teams for successful project completion and timely delivery of products or services.
- Developed strategic partnerships with key stakeholders, fostering collaboration and driving growth.
- Negotiated contracts with vendors, securing the best possible terms for the company''s needs and budget constraints.
- Managed over 80 million in sales and over 200 in headcount.
- Implemented cost-saving measures, reducing operational expenses without sacrificing quality or productivity.
- Directed resource allocation, ensuring optimal utilization of personnel, equipment, and facilities in alignment with business goals.
Project Manager
ProBuilder's
09.2016 - 02.2019
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Achieved sales targets with effective prospecting, qualifying leads, and conducting persuasive presentations.
- Enhanced client retention through consistent follow-ups, relationship building, and timely issue resolution.
- Boosted client satisfaction by promptly addressing inquiries and providing tailored product recommendations.
- Over 5 million dollars in sales.
Telecommunications Supervisor
Beyond Broadband Solutions
07.2014 - 10.2016
- Streamlined telecom expense management processes by conducting regular audits and identifying opportunities for cost savings.
- Conducted comprehensive training sessions for staff members on new telecommunications technologies, boosting overall proficiency levels.
- Ensured regulatory compliance with federal and state telecommunications guidelines through diligent monitoring of policies and procedures.
- Improved customer satisfaction ratings by resolving escalated service issues in a timely manner while adhering to company protocols.
- Conducted regular evaluations of staff performance, providing constructive feedback and coaching to boost overall team effectiveness.
Education
Bachelor of Science - Business Administration
Southern New Hampshire University
Hooksett, NH12.2023
Skills
- Project Management
- Budgeting and Forecasting
- Strategic Planning
- Business Generation
- Effective Communication
- Staff Management
- Relationship Building and Management
- Business Planning
- Public Speaking
- Financial Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Operations Manager
Walmart
03.2019 - Current
Project Manager
ProBuilder's
09.2016 - 02.2019
Telecommunications Supervisor
Beyond Broadband Solutions
07.2014 - 10.2016
Bachelor of Science - Business Administration
Southern New Hampshire University