Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gemima Ntekwa

Gainesville,GA

Summary

Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

4
4
years of professional experience

Work History

Team Manager

Chic-Fil-A
11.2020 - Current
  • Led employee relations through effective communication, coaching, training, and development.
  • Cultivated positive, productive team environments, resolving conflicts quickly.
  • Facilitated meetings to communicate team performance goals and results.
  • Boosted employee satisfaction through regular performance reviews, constructive feedback, and personal development plans.
  • Analyzed team performance data to provide meaningful insights, enabling informed decision-making.

Cashier

Bucket O’Shrimp
04.2020 - 08.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

Bachelor of Science - Police Science

Georgia Southern University
Statesboro, GA
05.2027

Gainesville High School
Gainesville, GA
05.2022

Skills

  • Customer Focus
  • Employee Scheduling
  • Influencing skills
  • Performance Coaching
  • Team Leadership
  • Customer Service
  • Documentation And Reporting
  • Idea Development and Brainstorming

Languages

French
Native or Bilingual

Timeline

Team Manager

Chic-Fil-A
11.2020 - Current

Cashier

Bucket O’Shrimp
04.2020 - 08.2020

Bachelor of Science - Police Science

Georgia Southern University

Gainesville High School

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Gemima Ntekwa