Gemma Alcalde
'Ewa Beach,HI
Summary
Seeking a challenging and rewarding position that offers growth opportunities and allows me to apply my skills in a dynamic environment. Professional Summary: Results-driven and dependable Office Manager/Assistant with over 26 years of experience in the dental industry. Proven ability to manage various tasks efficiently and precisely, ensuring smooth office operations and excellent patient care. Skilled in in-patient education, treatment planning, dental claims, and staff supervision. Committed to providing outstanding customer service with a positive attitude and excellent communication skills. Authorized to work in the US for any employer.
Overview
28
28
years of professional experience
Work History
Office Manager/Assistant
Terri Andrade DDS, Andrade
Waipahu , HI
2005.01 - 2019.01
- T (808) 671-8784
- Mayorgem808@yahoo.com
- Managed treatment planning, scheduling, and explanation of treatment options, denture repairs and adjustments, sterilizing instruments and taking radiographs, filing dental claims, and assisting doctors in patient care.
Dental Assistant/Receptionist
Dr. Marcos S. Corpuz DDS
Waipahu , HI
1993.06 - 2005.12
- Assisted doctor in patient care, sterilizing, taking radiographs, recall system, billing and making appointments, maintaining records and filing dental claims.
Sales/Beauty Advisor
Liberty House
Aiea , HI
1993.01 - 1993.11
- Assisted in customer service, sales/cashier, and advise customers in product benefits and beauty application.
Dental Receptionist/Assistant
Dental Image Specialistg
Pearl City , HI
1990.10 - 1992.09
- Office management, Patient education, and Dental Assisting
Education
Bachelor of Science - Business with a Small Business and Entrepreneurship Certificate, Esthetique
University of Phoenix
09.2023
Aesthetician/Esthetician and Skin Care Specialist
International School of Beauty & Esthetique
Honolulu, 07.2006
Associate of Science - Medical Insurance Specialist/Medical Biller
Cannon's Business College
06.1992
General Studies
Waipahu High School
Waipahu, HI06.1990
Skills
- SALES
- TEAM PLAYER
- Critical Thinking
- Dental Receptionist
- Dental Assisting
- Clerical Experience
- Chairside Assisting
- Infection Control Training
- Medical Scheduling
- Medical Billing
- Supervising experience
- Schedule management
- Human resources
- Office management
- Communication skills
- Organizational skills
- QuickBooks
- Accounting Foundations: Bookkeeping
- Dependable team player, have good communication skills. Speaks fluent in Ilocano
- Knowledge of office procedures, sales, cashier, and providing positive attitude to customer
Timeline
Office Manager/Assistant
Terri Andrade DDS, Andrade
2005.01 - 2019.01
Dental Assistant/Receptionist
Dr. Marcos S. Corpuz DDS
1993.06 - 2005.12
Sales/Beauty Advisor
Liberty House
1993.01 - 1993.11
Dental Receptionist/Assistant
Dental Image Specialistg
1990.10 - 1992.09
Bachelor of Science - Business with a Small Business and Entrepreneurship Certificate, Esthetique
University of Phoenix
Aesthetician/Esthetician and Skin Care Specialist
International School of Beauty & Esthetique
Associate of Science - Medical Insurance Specialist/Medical Biller
Cannon's Business College
General Studies
Waipahu High School
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