Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Gemma Cano

Pasadena,TX

Summary

Experienced with team leadership, customer service, and operational efficiency at Cottonwood Financial. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.

Overview

5
5
years of professional experience

Work History

Assistant Store Manager

Cottonwood Financial
03.2022 - 04.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Pipe Fitter Helper

Performance Contractors Inc.
04.2018 - 11.2021
  • Fostered positive working relationships with coworkers, creating a productive teamwork environment that led to successful projects.
  • Maintained accurate records of materials used and tasks completed during daily operations.
  • Followed safe work practices, which included fall protection and personal protective equipment.
  • Measured, cut, threaded and assembled new pipe to place assembled pipe in hangers or other supports.
  • Increased safety compliance, participated in safety meetings and followed all safety guidelines during project execution.

Education

High School Diploma -

Pasadena Memorial High School
Pasadena, TX
06-2017

Skills

  • Problem-solving
  • Customer service and engagement
  • Relationship building
  • Team work and leadership
  • Store organization
  • Store opening and closing
  • Goals and performance

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Assistant Store Manager

Cottonwood Financial
03.2022 - 04.2023

Pipe Fitter Helper

Performance Contractors Inc.
04.2018 - 11.2021

High School Diploma -

Pasadena Memorial High School

Similar Profiles

CREATE PROFILE