Gemma Gibbs
Parker,CO
Summary
Upbeat Day Camp Counselor with dedication to providing fun, safe and engaging activities to program participants. Leverages talent in communication and organization to build rapport and lead by example. Excellent time management skills with aptitude for managing complex activity schedules. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Guest Services Attendant
Recreation Services - University of Colorado Bould
Boulder , CO
2024.01 - Current
- Greeted guests upon arrival, verified reservations and checked-in guests.
- Provided prompt, friendly customer service to all guests while answering inquiries and resolving issues.
- Responded to guest complaints in a professional manner, providing resolution or escalating as necessary.
- Ensured compliance with safety regulations, policies, procedures and standards of quality assurance.
- Provided information about local attractions, restaurants and other amenities to guests.
Birthday Party Host
Town of Parker Parks and Recreation Department
Parker , CO
2021.05 - Current
- Managed check-in process for parents or guardians of young guests.
- Facilitated efficient clean-up of event space before departure.
- Ensured a safe environment by monitoring children's behavior.
- Coordinated with vendors to ensure smooth delivery of services on time.
- Maintained a friendly and professional attitude throughout the duration of the event.
- Answered questions from guests about logistics, directions, and other inquiries.
- Enforced rules regarding safety protocols during activities like face painting or swimming pool usage.
- Displayed excellent problem solving skills when dealing with unexpected issues that arose during the party.
- Kept track of supplies used during the course of the day to replenish stock if needed later on.
- Planned and organized party activities based on participant preferences and requests.
Day Camp Counselor
Town of Parker Parks and Recreation Department
Parker , CO
2020.05 - Current
- Ensured that all campers were safe at all times by monitoring their behavior and responding appropriately to disciplinary issues.
- Encouraged positive social interaction among campers while promoting a respectful environment.
- Collaborated with other counselors to develop team building exercises for campers.
- Assisted in preparing materials needed for various activities throughout the day.
- Modeled appropriate behavior when interacting with both staff members and campers alike.
- Monitored camper activity areas for cleanliness and tidiness at all times.
- Facilitated cooperative play among children from diverse backgrounds.
- Instructed children on basic water safety rules before engaging in any aquatic activities.
- Communicated regularly with parents and guardians regarding their child's progress or behavioral issues if any arose.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
Education
University of Colorado At Boulder
Boulder, CO05.2027
High School Diploma -
Legend High School
Parker, CO05.2023
Skills
- Activity Implementation
- Childcare Management
- Problem-Solving Abilities
- Activity Leadership
- Activity Planning
- Special Events
- Safety Understanding
Languages
Spanish
Limited
Timeline
Guest Services Attendant
Recreation Services - University of Colorado Bould
2024.01 - Current
Birthday Party Host
Town of Parker Parks and Recreation Department
2021.05 - Current
Day Camp Counselor
Town of Parker Parks and Recreation Department
2020.05 - Current
University of Colorado At Boulder
High School Diploma -
Legend High School
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